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Description
At Leidos, everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Our mission is to make the world safer, healthier, and more efficient through information technology, engineering, and science.
Leidos Intelligence Group is seeking Technical Support Analysts (TSAs) to serve as Enterprise IT Support Officers (EITSOs) for a large-scale enterprise-IT delivery and support program. We are hiring for multiple positions ranging in skill level from Developmental to Expert, with work locations at a variety of government buildings in Northern Virginia, which may include McLean, Reston, Herndon, Chantilly, and Warrenton.
This positions require a current and active TS/SCI with polygraph security clearance. We do not have the ability to sponsor candidates for clearance processing.
Technical Support Analyst Enterprise IT Support Officers (TSA/EITSOs) provide technical support and customer service to the client organization's users of computer applications and hardware (e.g., PCs, servers, mainframes). TSA/EITSOs utilize their specialized depth and breadth of experience to perform a variety of tasks depending on their specific assignment. Typical duties may include but are not limited to:
Candidates selected for higher skill level positions will have duties of increasing complexity and responsibility commensurate with their experience, this may include but is not limited to:
Some TSA/EITSO positions may require the ability to conduct specific physical tasks, such as:
Basic Qualifications:
All positions require a current and active TS/SCI with Polygraph security clearance. Specific educational and work experience required for each skill level are listed below, in some instances higher levels of education may be substituted for years of work experience.
Desired Qualifications:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Full Time
Business Services
$86k-108k (estimate)
03/19/2023
05/27/2024
careers.leidos.com
VIRGINIA BEACH, VA
50 - 100
2019
<$5M
Business Services
The job skills required for Technical Support Analyst (TSA/EITSO) include Technical Support, Troubleshooting, Customer Service, Help Desk, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Analyst (TSA/EITSO). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Analyst (TSA/EITSO). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Analyst (TSA/EITSO) positions, which can be used as a reference in future career path planning. As a Technical Support Analyst (TSA/EITSO), it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst (TSA/EITSO). You can explore the career advancement for a Technical Support Analyst (TSA/EITSO) below and select your interested title to get hiring information.