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34 Representative, Customer Service Jobs in Hattiesburg, MS

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Representative, Customer Service
LCI Brand Hattiesburg, MS
$34k-43k (estimate)
Full Time 1 Month Ago
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LCI Brand is Hiring a Representative, Customer Service Near Hattiesburg, MS

LC Industries – Job Description

Base Supply Center Sales Rep

I. JOB DESCRIPTION

Department: Base Supply Center

Location: Various

Reports to: Store Manager

II. STATEMENT OF PURPOSE

Increase sales volume and customer base for LCI Base Supply Centers in assigned territory. Sell LCI products and services to federal customers and eligible government contractors in assigned territory.

III. RESPONSIBILITY FOR WORK OF OTHERS

None.

IV. BUSINESS COMMUNICATION

Must be capable of clearly presenting business information to customers, co-workers, staff and management using verbal and written methods.

V. SUPERVISION REQUIRED

Intermittent, with weekly goals and monthly performance reviews.

  1. EDUCATION REQUIRED

High School Graduate, with two years relevant training.

  • TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED

Must be skilled in sales fundamentals, interpersonal relationships, problem solving and goal setting. Must be computer literate and have training in word processing, spreadsheets, and presentation fundamentals. Some government experience or sales history preferred.

VIII. EXPERIENCE REQUIRED

Five years experience in sales related field. Preferably within a military or retail environment.

IX. TRAVEL REQUIRED

None

  1. SPECIFIC DUTIES AND RESPONSIBILITIES
  • Develop new customers, both on base and surrounding area, for LCI Base Supply Centers.
  • Expand business of current customer base through sales calls, special programs, legal incentives, and needs fulfillment.
  • Identify new opportunities for increased market share.
  • Sell LCI products to key government direct buyers.
  • Eliminate, through planned sales calls, non-buying customers.
  • Solve customer sales and service issues through direct intervention.
  • Assist in planning and executing BSC special events such as vendor fairs.
  • Participate in vendor fairs and other ‘on base’ promotions.
  • Build long term, positive business relationships with key customers.
  • Identify and respond to new business opportunities.
  • Prioritize sales and call efforts by customer volume and potential.
  • Sell e-Commerce sites to federal customers outside the reach of current supply centers.
  • Keep accurate account records of customers and non-buy customers.
  • Other duties as may be directed by store manager.
  • PHYSICAL DEMANDS
  • While performing the duties of this job, the employee is in a moderate office environment. The employee is regularly required to sit; stand; walk and use hands.
  • WORK ENVIRONMENT
  • The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary

JOB TYPE

Full Time

SALARY

$34k-43k (estimate)

POST DATE

04/25/2023

EXPIRATION DATE

07/10/2024

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The job skills required for Representative, Customer Service include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Representative, Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Representative, Customer Service. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Representative, Customer Service positions, which can be used as a reference in future career path planning. As a Representative, Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Representative, Customer Service. You can explore the career advancement for a Representative, Customer Service below and select your interested title to get hiring information.

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