11 Customer Service Representative II Jobs in Hattiesburg, MS
Southern AgCredit FLCA is Hiring a Customer Service Representative II Near Hattiesburg, MS
Job Title: Customer Service Representative
Location: Hattiesburg, MS
Salary: Commensurate with Experience
Education and Experience Requirements:
High school diploma or equivalent and zero (0) to two (2) years of general office/clerical experience and/or customer service experience.
Job Purpose and Scope:
Performs entry-level general office support that is somewhat varied in nature, works under close supervision.
Essential Functions:
- Performs administrative tasks such as sorting mail, answering phones, and retrieving and delivering materials as requested.
- Responds to customer inquiries or directs customers to someone for prompt assistance and ensures needs are met.
- Assists office staff with various loan administrative and servicing duties as requested.
- Performs general office duties primarily consisting of routine tasks of organizing and maintaining files and records.
- Performs data entry from standardized source documents requiring accuracy but little or no interpretation of data to be entered.
- Operates a variety of standard office equipment according to instructions, which may include computers, paper shredders, telephones, photocopiers, fax machines, and scanners.
- Deposits loan payments via check scanner and communicates how payments should be applied to Cash Operations.
- Scans and uploads customer and loan related documents into the Association’s electronic records systems.
Other Duties:
- Maintains customer information in Association’s customer relationship management system.
- Request funding for loan disbursements of existing loans from Cash Operations team.
- Other duties as assigned by supervisor.
Southern AgCredit, ACA is an EOE/AA/M/F/D/V Employer
If you're looking for an exciting and dynamic career in the agriculture and finance industry, Southern AgCredit is the place for you. When you work here, you have an opportunity to make a difference for agriculture and rural communities while elevating your career.
Southern AgCredit is a full-service, locally owned cooperative lender specializing in financing rural land and agricultural operations in Mississippi and Louisiana. We serve the fifty most southern counties in Mississippi and eleven parishes in Northwest Louisiana. From the Gulf Coast to the Ark-La-Tex, we provide financing solutions for a wide array of operations, including loans for land, improvements, agribusinesses, country homes, operating capital, livestock and equipment. Southern AgCredit is home to the largest portfolio of Mississippi rural real estate loans with over $1 billion in total assets.
Southern AgCredit understands our employees are our greatest assets. We are dedicated to fostering an engaged workplace that makes every employee feel valued, appreciated and heard. We offer competitive compensation and benefit packages for full time employees including:
- Performance sharing plan
- Vacation leave, sick leave and paid holidays
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Flexible spending and health savings accounts
- Generous 401(k) matching contributions, as well as additional employer contributions
- Reimbursement for approved higher education pursuits
- Advancement opportunity
- Training and leadership development
We appreciate your interest in employment opportunities with Southern AgCredit and wish you success in your career.
Job Summary
Full Time
$32k-41k (estimate)
03/24/2024
07/03/2024
The job skills required for Customer Service Representative II include Customer Service, Life Insurance, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.
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