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Member Service Representative
Latitude Washington, DC
$39k-48k (estimate)
Full Time | Business Services 2 Months Ago
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Latitude is Hiring a Member Service Representative Near Washington, DC

New Job Opportunity - Member Service Representative 

New and exciting hybrid job opportunity out of Washington D.C. Looking to hire someone who has at least one year of related professional experience (preferably this type of work for a Credit Union or Bank). 

Logistics of the Role:

  • Full Time - direct Hire 
  • Hybrid Role - after the initial onboarding training period - 6 months (Reston, VA).
Day to Day Activities:
  • Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available
  •  Provide solutions within the governing policies and procedures of the credit union
  • Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets 
  • close accounts when necessary
  • Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries

Qualifications/Requirements: 

  • 1 year of bank or credit union experience is highly preferred 
  • College degree is highly preferred 
  • Must be okay with being subject to drug and background check 
  • Extremely well organized and ability to multi-task/follow-up
  • Able to take criticism well
  • Experience with Microsoft Suite / Spreadsheets
  • Billing experience a plus

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-48k (estimate)

POST DATE

02/22/2024

EXPIRATION DATE

05/20/2024

WEBSITE

latitude-group.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

50 - 100

FOUNDED

1997

TYPE

Private

CEO

MARIE MALANAPHY-SORG

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Member Service Representative include Customer Service, Products and Services, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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