125 Customer Service Representative Jobs in Washington, DC
Catch USA is Hiring a Customer Service Representative Near Washington, DC
We are searching for candidates with strong communication skills to fill our vacancy of Customer Service Representative!
Customer Service Representative Responsibilities will include:
- Onboard new clients and ensure a smooth transition to the product or service
- Act as a primary point of contact for customers and provide ongoing support
- Build strong relationships with clients and understand their business goals and objectives
- Conduct regular check-ins and provide proactive solutions to customer issues
- Collaborate with cross-functional teams such as sales, marketing, and product to ensure customer satisfaction
- Analyze customer data and provide insights and recommendations to improve their experience
- Educate customers on new features and updates to the product or service
- Renew customer contracts and identify opportunities for upselling and cross-selling
What We Offer:
- Clear path for career advancement
- We believe in promoting from within, there are opportunities to move to different positions within the company or up the ladder
Who We Are Looking For:
Customer Service Representatives will meet the standard of outstanding customer service while establishing strong client relationships. We do this by dealing with customer needs and challenges with speed and professionalism.
Customer Service Qualifications:
- Positive, uplifting attitude
- High school diploma or GED required
- Approachable and helpful personality
- Student Mentality
- Able to commute to Washington DC
- Proven experience in customer service or a related field is preferred but not always required
Persons with Experience in the following areas should apply: Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent
Job Summary
Full Time
$43k-54k (estimate)
03/11/2024
05/12/2024
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Customer Support, Customer Care, Customer Satisfaction, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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