About Us:

• Respond to facility and logistics service requests from customers via phone, fax, email, and in person
• Input service requests in the Facilities Integration Tool (FIT) system and create minor reports
• Ensure that accurate and quality data is being entered into the system to include verification if required
• Make follow up calls on all urgent service requests
• Immediately notify the on duty, Duty Supervisor and the appropriate shop lead on all urgent matters
• Respond to parking requests received via phone, email and in person and issue permits in accordance with the parking policy
• Provide minor support to the Auto Desk during shortages and after duty hours
• Respond to reservation requests via phone, fax, email and in person and provide reservation confirmations via email

Qualifications:

• Active Top Secret Clearance
• Good customer service skills
• Must have strong oral, communication and interpersonal skills and possess computer skills with a proficiency in Microsoft Outlook
• Ability to multi-task and follow instructions
• Possess basic typing skills
• Ability to adapt to changes

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)