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Member Service Representative (Credit Union)
Latitude Washington, DC
$43k-58k (estimate)
Full Time | Business Services 3 Months Ago
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Latitude is Hiring a Member Service Representative (Credit Union) Near Washington, DC

Position Overview:

We are seeking a friendly and knowledgeable Member Service Representative to join our team. The ideal candidate will have experience in the credit union/banking industry and a passion for delivering outstanding customer service. The Member Service Representative will be responsible for assisting members with their financial transactions, providing information about our products and services, and resolving any issues or concerns they may have. This position features quarterly incentives and offers hybrid flexibility after 6 months of fully onsite.

Responsibilities:

  • Greet and assist members in a professional and friendly manner
  • Process member transactions, including deposits, withdrawals, loan payments, and account transfers
  • Educate members about our products and services, including loans, savings accounts, and online banking
  • Resolve member inquiries and concerns in a timely and efficient manner
  • Promote credit union/bank products and services to meet member needs
  • Maintain accurate records of transactions and member interactions
  • Adhere to all credit union/bank policies and procedures

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$43k-58k (estimate)

POST DATE

02/22/2024

EXPIRATION DATE

04/27/2024

WEBSITE

latitude-group.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

50 - 100

FOUNDED

1997

TYPE

Private

CEO

MARIE MALANAPHY-SORG

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for Member Service Representative (Credit Union) include Products and Services, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative (Credit Union). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative (Credit Union). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member Service Representative (Credit Union) positions, which can be used as a reference in future career path planning. As a Member Service Representative (Credit Union), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative (Credit Union). You can explore the career advancement for a Member Service Representative (Credit Union) below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
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