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At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Learn more about our culture here.
The Larson Customer Service team is comprised of front-line professionals who take pride in ensuring an excellent customer experience. They are the personal connection between our company and our retail customers.
As a Customer Service Representative, you will be answering pricing, delivery, and product questions for the stores that purchase our product. You will quote and enter orders, and resolve issues for our customers. In this fast-paced and supportive environment, you’ll be talking on the phone and using online tools as you assist store associates.
The ideal candidate will have at least 1 year of experience in a customer service role in an office or call center environment, be able to multi-task, have excellent communication skills (written and verbal), and be detail-oriented focused on accuracy.
Location: This position is designated remote within 90 miles from our Brookings, SD office location
Nice to Have
Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: Plumbing, Doors and Security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more.
Equal Employment Opportunity
FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at FBIN.Recruiting@fbhs.com and let us know the nature of your request along with your contact information.
Full Time
Wholesale
$33k-42k (estimate)
03/31/2024
05/30/2024
larsondoors.com
BROOKINGS, SD
500 - 1,000
1954
Private
JEFF RIEF
$50M - $200M
Wholesale
Larson is a manufacturer and distributor of doors, insulating windows and screens for residential and commercial sectors.
The job skills required for Customer Service Representative include Customer Service, Call Center, Communication Skills, Customer Satisfaction, Data Entry, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.