103 Customer Service Jobs in Sioux Falls, SD
Lewis Drug is Hiring a Customer Service Near Sioux Falls, SD
Job Title: Customer Service
Reports to: Store Manager, Assistant Store Manager, Floor Manager
***This position is for the Ellis Rd location. Shifts will be between the hours of 10am and 6pm Monday through Friday. Some weekend shifts are required.
Summary
The customer service associate is responsible for providing friendly, prompt and knowledgeable service to customers in the areas of refunds/returns, various postal services, state lottery ticket sales and local bus ticket sales.
Essential Duties and Responsibilities
- Serve as liaison between the customer and various store departments by providing friendly, courteous and prompt information
- Process requests for state lottery ticket sales, local bus tickets
- Process refunds and returns of purchases
- Process and sell materials needed for the United States Postal Service, such as packaging, stamps, certified mail, first class mail and overnight mail
- Responsible for opening or closing Customer Service machines and processes daily
- Responsible for operating the cash register, copier, mail meter and other equipment as necessary
- Responsible for keeping Customer Service clean, neat and clutter free
- Effectively and courteously field customer complaints in a reasonable and timely fashion
- Additional duties assigned by management
Employee Role Expectations
- Must be neat and clean in appearance
- Eagerness to help customers with a positive and friendly attitude
- Strong organizational skills and ability to multi-task
- Must be a self-starter
- Willingness to take direction when needed
- Ability to maintain composure when dealing with challenging situations
- Ability and desire to learn new skills
Physical Requirements
Must be able to remain in a stationary position for long periods of time
Must be able to constantly operate a cash register and other customer service equipment
Ability to lift up to 20 lbs. frequently and up to 50 lbs. occasionally with or without accommodation
Qualifications
High school diploma or equivalent required (or in progress)
Excellent communication skills and problem solving abilities
Ability to handle transactions accurately and responsibly
Basic math and computer skills
Job Summary
Full Time
Retail
$50k-63k (estimate)
04/28/2023
05/15/2024
www.lewisdrug.com
Sioux Falls, South Dakota
200 - 500
Geoffrey Brennen
<$5M
Retail
About Lewis Drug
Lewis Drug owns and operates a chain of drug and pharmacy stores. It provides prescription and non-prescription drugs. It also offers health and beauty, grocery, pet, wine & spirits, photo processing, lawn & garden, and other products; and movie rentals. The store was established in 1942 and is headquartered in Sioux Falls, South Dakota.
The job skills required for Customer Service include Customer Service, Problem Solving, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
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