About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested $1.9 billion in real dreams and real opportunity, spanning more than 90 countries and 4.7 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130 full time employees dispersed around the world, as well as within team hubs located in San Francisco, Portland, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.

Kiva's values:

Impact first - This is why we exist. This is the drumbeat we march to. Every day.

Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.

Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.

Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.

Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.

Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Work Schedule and Employment Type:

• This position is based in San Francisco, CA
• The role requires coming into the office 1-2 days a week, with flexibility for working remotely the remaining days
• Initially, this role is offered on a contractor (1099) basis, with the potential for conversion to permanent full-time employment

Role overview:

The Executive Assistant will be a trusted partner in driving the organization’s success by supporting Kiva’s CEO and Executive Leadership team (ELT) in an efficient, detail-oriented, and proactive manner. The ideal candidate is a professional who has strong experience supporting executives in a fast-paced start-up environment. Duties will go beyond general administration and will include coordinating the weekly staff meeting and bi-weekly strategy meetings along with helping to manage special projects and events. This is an exciting position for a smart, ambitious individual to gain critical exposure to the business and the executive leadership team. This position requires a resourceful team player with the ability to learn quickly and work with everyone at Kiva and our external partners.

At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately, we cannot provide visa sponsorship.

Key responsibilities include: 

• Manage CEO and ELT calendars with minimal direction proactively and intelligently
• Coordinate ELT weekly staff meetings and bi-weekly strategy meetings
• Develop a highly effective process for follow-up and follow-through for each ELT member, ensuring deliverables and action items are managed effectively
• Handle highly confidential information and perform duties in an appropriate, professional manner
• Respond to and anticipate administrative/organizational needs of the CEO and ELT
• Arrange complex international travel and accommodations, including obtaining appropriate visa needs
• Prepare materials in support of board of director meetings
• Complete and process expense reports for CEO and ELT
• Ensure consistent services and support quality across the organization by providing backup support (office management) or participating in cross-functional projects as assigned
• Arrange ELT off-sites and meetings
• Create or edit presentations
• Manage special projects and events as needed
• Create and edit presentations

Preferred qualifications:

• Bachelor’s degree or relevant work experience in lieu of degree
• Minimum 3 years of administrative experience supporting executives
• Ability to work with minimal supervision and to function independently to produce results that meet standards of quality and timeliness, as well as make appropriate decisions in the absence of executives
• Excellent organizational skills, attention to detail, ability to work with deadlines, and use discretion
• Strong oral and written (writing, editing, and proofreading) communication skills
• Exhibit high energy and extreme attention to detail
• Well-developed problem-solving skills
• Ability to anticipate needs, take initiative, assume responsibility for projects, and set priorities
• Strong computer skills including familiarity with G Suite applications, and other commonly used software/web applications (Slack, Zoom)
• Demonstrated ability to work well with clients, consultants, management, and staff
• A proven team player

What we offer:

• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package including health, dental and vision insurance, parental leave, professional development, 401k matching, generous PTO, and more.
• Opportunities to connect with and learn from colleagues and partners around the world
• Salary range: $65K - $80K; a final offer will be dependent upon a candidate’s location, skills and experience. 

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.