582 Quick Service Manager (FT) Jobs in Miami, FL
KISSAKI HOSPITALITY GROUP is Hiring a Quick Service Manager (FT) Near Miami, FL
Type of position: Full-time
Hours: 50-60 / week (Exempt)
General Description & REQUIREMENTS:
- Overseeing front-of-house operations to deliver an efficient and hospitable dining experience to all guests.
- Act as a role model for outstanding service; continuously work to elevate service standards, and personally embody hospitality in daily actions.
- Act as a cultural and brand ambassador for Kissaki in and outside of the restaurant.
- Help guests make selections from food and beverage menus, suggest courses and pairings, explain any off-menu dishes, and answer all food preparation questions.
- Manage hourly front-of-house employees in their daily responsibilities, providing clear, effective direction.
- Ensure the dining room is set up and properly stocked before and during service.
- Monitor employee schedules daily to ensure proper staffing levels for business volume.
- Ensure unit hourly staffing is kept within daily/weekly/monthly operating budgets.
- Ensures that all Kissaki drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
- Ensure that weekly food and beverage inventories are taken.
- Ensure all purchases are made according to budget guidelines.
- Ensure all category costs of goods are within the approved budget.
- Collaborate with back-of-house management to effectively troubleshoot mistakes and problems.
- Conduct DOH walk-throughs multiple times per day to ensure DOH compliance; address all DOH violations immediately.
- Promote and practice safe work habits through trainings, education, and day-to-day management.
- Identify and resolve potential safety hazards and ensure accidents are documented following proper procedure.
- Update opening and closing checklists as needed.
- Oversee breakdown and cleaning of the dining room at the end of the shift.
- Update knowledge and skills by participating in ongoing educational opportunities.
- Read daily service notes and address any areas of concern.
- Create the weekly schedule for hourly FOH Staff.
- Maintain a professional relationship with the team, adhering to all standards of conduct outlined in Kissaki’s Employee Handbook.
- Consistently monitor, coach, and encourage management team and hourly service employees to meet Kissaki’s service and hospitality standards.
- Establish regular communication with the front-of-house team including pre-shifts, meetings, training, etc.
- Ensure all new hires are thoroughly trained on the expectations of the restaurant, steps of service, recipes, and presentation required for each dish.
- Resolve hourly team member conflicts by following Kissaki’s complaint-handling procedures.
- Prepare disciplinary write-ups and terminations as needed; ensure HR approves all disciplinary actions, and ensure coaching conversations are always delivered with two managers present.
- The ability to proficiently speak, understand, read, and write in English.
- The ability to comprehend and follow written and verbal directions.
- The ability to understand intermediate math.
- The ability to use a computer system for emails, spreadsheets, invoicing, etc.
- The ability to work independently or as part of a team.
- The ability to lift at least 30 pounds on a regular basis.
- The ability to bend, stoop, stand, and perform extensive walking for 8-10 hours a day.
- The ability to adapt to a fast-paced and challenging work environment.
- The ability to approach their work with a sense of ownership and work with a sense of urgency.
- The ability to work nights, weekends, and holidays, and a variable schedule, per the needs of the business.
- The ability to perform essential job functions under pressure and maintain professionalism when under stress.
- The ability to consistently meet Kissaki’s hygiene and grooming standards, as outlined by Employee Handbook.
- The ability to adhere to the posted schedule and clock in/out at times.
- The ability to adhere to all HR policies and guidelines.
- The ability to lead, coach, inspire, and motivate a large team.
- The ability to effectively delegate tasks and follow up.
- The ability to skillfully train team members.
- The ability to take initiative and resolve issues skillfully, appropriately, and in a timely manner.
- The ability to manage multiple projects simultaneously and to prioritize and plan work activities, using time efficiently.
- 2 years of experience as a Manager of a fine dining restaurant.
- Experience using Restaurant 365 and Toast, preferred.
- Experience with Japanese cuisine preferred.
- Proficiency in Microsoft Suite (Excel, Word, Outlook) and Google Suite.
Job Summary
Full Time
$51k-63k (estimate)
10/17/2023
05/13/2024
The job skills required for Quick Service Manager (FT) include Initiative, Food Preparation, Coaching, Team Management, Restaurant Operation, etc. Having related job skills and expertise will give you an advantage when applying to be a Quick Service Manager (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quick Service Manager (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quick Service Manager (FT) positions, which can be used as a reference in future career path planning. As a Quick Service Manager (FT), it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quick Service Manager (FT). You can explore the career advancement for a Quick Service Manager (FT) below and select your interested title to get hiring information.
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