Kansas Department of Revenue - Customer Rep Specialist
Full-Time/Benefits Eligible - M-F 8:00 AM - 5:00 PM

Agency Information:

Kansas Department of Revenue
Driver Services
Topeka, Kansas

The selected candidate may be required to come into the office and should live within 30 miles of the Topeka office.

Hourly Pay: $20.13

Apply Here: https://jobs.sok.ks.gov/ - (212164)

Position Summary: Serves customers through call center supporting Driver License, Driver Solutions and Medical Vision programs. Business support unit serves as subject matter experts for KanLicense to perform driver related activities in accordance with Kansas Statutes and Kansas Department of Revenue Policy. Unit is primary contact center for all system process questions regarding KanLicense.

Qualifications:

Education: High school diploma or equivalent.

Minimum Qualifications: Two years of experience in interviewing, investigating or providing technical assistance to clients, customers, or the public, and two years of experience or education in auditing or accounting support work. Education may be substituted for experience as determined relevant by the agency.

Preferred Experience: One year of experience in customer service or general office and one year of experience in a call/contact center.

Preferred Skills: Word, Excel, PowerPoint, Access, proofreading, editing, and attention to detail.

Post-Offer, Pre-employment Requirements: KBI and FBI fingerprint required due to involvement in application/issuance process for KS Driver's License and/or KS ID Card.

____________________________

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Reasonable Accommodation Policy Statement: The Americans with Disabilities Act Amendments Act of 2008 ensures you the right to reasonable accommodations. A request for an accommodation will not affect your opportunities for employment with the State of Kansas. Arrangements will be made if you have a disability that requires an accommodation for completing an application form, interviewing or any other part of the employment process. It is your responsibility to make your needs known to the KDOR Recruitment Office at 785-296-3077.

Job Type: Full-time

Pay: From $20.13 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Office
• Remote

Location:

• Topeka, KS (Required)

Work Location: Remote