1 customer service rep kansas payment center Job in topeka, ks
YoungWilliams is Hiring a Customer Service Rep - Kansas Payment Center Near Topeka, KS
Summaryof Position
The Customer Service Representative represents YoungWilliams andprovides outstanding customer service to both internal and external customersby professionally answering all calls and insuring that customers receiveaccurate information politely and promptly.
Essential JobRequirements
- Must have the ability to work independently with little or nosupervision and meet the minimum requirement of number of calls answered perday.
- Draws from all available resources, policies,supervisors and state system to answer all inquiries, recognizes case issues asthey develop in order to reduce workload.
- Shows a high level of enthusiasm in servingcustomers and improving team performance, willing to obtain and increaseknowledge to assist the team and call center.
- Regular and timely attendance.
- Other duties as assigned.
RequiredEducation
A high school diploma or equivalent required. A degree orcertificate in a related field preferred
Required Experience
Call center experience preferred. Computer experienceand typing proficiency required.
Required Skills
Excellent written and spoken communication skills including voicetones and grammar as well as time management skills and organizational skills.
Job Summary
Full Time
Business Services
$36k-45k (estimate)
03/28/2024
07/10/2024
ywcss.com
RIDGELAND, MS
1,000 - 3,000
1994
ROBERT L WELLS
$50M - $200M
Business Services
Related Companies
About YoungWilliams
For over two decades, YoungWilliams has contracted with state and local government agencies to deliver services in the areas of child support, Medicaid, State Childrens Health Insurance (S-CHIP), Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (SNAP), child care, and other assistance and self-sufficiency programs. We operate local child support offices, child support payment processing centers (also known as state disbursement units or SDUs), statewide customer service centers, intake and business processing centers, and other specialized projects acros ...
s the nation. We provide turn-key operations with a full complement of professional staff, facilities, and state-of-the art technology that integrates smoothly with state automated systems. All our projects have opened on time, every time, without any interruptions in service. Our expertise, outstanding reputation, cost effective solutions, innovative technology, hassle-free contracts, and client loyalty have helped us to become one of the nations most trusted partners to health and human services programs.
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