Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Heumann Dental Lab in Topeka, KS for a Full-Time Data Entry Customer Service Specialist.

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

• Able to perform basic functions/responsibilities of Data Entry Customer Service Specialist and has the ability and responsibility to schedule cases and/or invoice cases
• Responsible for Case Entry of all Business Unit cases assisting in opening and inspecting cases.
• Match prescriptions RX’s to invoices in preparation for packaging and mailing
• Prepare accurate invoices
• Answer telephone, respond to inquiries and notify customers of delivery times when necessary.
• Assist in packing cases for shipment, and posting and mailing when requested
• Perform other job related duties as requested including disinfecting, billing and messenger assignments.

Skills and Abilities Required:

• Strong attention to detail
• Strong organizational and follow-up skills
• Self-directed, with the ability to analyze problems and make decisions
• Ability to multi-task and prioritize
• Creative thinking and problem solving skills
• Excellent oral and written communication skills to present concerns/ideas with tact and diplomacy
• Desire to provide aide to expedite other positions for a more efficient overall team
• Strong data entry skills
• Strong ability to listen and comprehend instructions, following tasks through to completion
• Typing, 35 words per minute (as applicable)

Minimum Education and Experience Required:

• Required: High school diploma or GED equivalent.
• PC Literacy: Microsoft Office Skills (Outlook, Word, Excel)

Competencies:

• Time Management
• Goal Oriented Focus
• Willingness to Learn
• Decision Quality
• Problem Solving
• Clear Communication Skills

Hazardous Materials or Equipment Used:

• Telephone
• Box Cutters
• Knives

Physical Requirements:

• Regularly required to sit, stand, walk, and/or reach
• Exhibit fine motor skills and/or perform repetitive motions
• Good hand-eye coordination
• Good manual dexterity
• Ability to walk and stand for long periods of time
• Repeated bending and kneeling
• Vision capabilities: Depth perception, attention to detail and/or color
• Normal office and limited lifting
• Must be able to read, write, speak and understand English