Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. You will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and service needs
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions
- Maintain customer records by updating account information
- Collaborate with other departments to ensure customer satisfaction

Skills:
- Strong customer service skills with the ability to analyze customer needs and provide appropriate solutions
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Detail-oriented with strong organizational skills

Location:
This position is located in Harrisburg, Pennsylvania, and requires on-site work.

Multilingual:
Being multilingual is a plus, especially if you can communicate fluently in languages other than English.

If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Full-time

Pay: $15.48 - $20.00 per hour

Work setting:

• In-person

Work Location: In person