84 Customer Service Representative Jobs in Harrisburg, PA
Allstate Insurance Agency - Tonia Anderson is Hiring a Customer Service Representative Near Harrisburg, PA
Job Description
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Parental leave
As a Customer Service Representative, you will be the frontline liaison between our customers and agency staff, providing outstanding customer support, while assisting the existing team. Your attention to detail, experience in customer support, and desire to help grow the agency make you an ideal fit.
We welcome customer-focused and empathetic team member and anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships.
- Responds to customer inquiries regarding coverages, billing, claims, or products by helping processes change to existing accounts and policies.
- Schedules appointments with existing or prospective customers for agency employees
- Job contingent based on passed Property & Casualty insurance license within 30 days of employment.
- Demonstrated customer service experience
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Experienced with PC software applications (Microsoft Office Suites, Intern
- et Explorer)
- Bilingual Spanish preferred but not required.
Job Summary
Full Time
$49k-64k (estimate)
04/19/2024
05/06/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
