DEFINITION:

This position is responsible for clerical work involving considerable public contact. It requires knowledge of departmental rules and applicable laws. Assignments are performed in accordance with instructions and established policies and procedures. Work is performed under the general supervision of the Assistant Deputy Treasurer and/or the Deputy Treasurer.

ESSENTIAL FUNCTIONS:

Work involves, but is not limited to, the following: Monitors utility accounts and posts debits and/or credits as needed. Assist customers by making adjustments as needed. Serves as receptionist to answer telephones, transfer calls, document messages, and give general information to customer/public inquiries as prescribed by office policy. Performs the duties of a Cashier when needed. Receives, opens and scans mail on a daily basis to ensure timely processing of payments from customers. Prepares and processes the drop box mail. Processes daily receipts and data from various City departments, checking for distribution to proper accounts. Types forms and performs other word processing/spread sheet tasks. Performs a wide variety of related general clerical/accounting tasks. Operates copying equipment; loads toner and paper (weighing up to 20 pounds) into copier. Operates other office machinery as necessary. Maintains regular, punctual and predictable attendance. Reports to work and remains at work in a safe and productive condition which includes not being under the influence or impaired by the use of alcohol and/or nonprescription drugs. Establishes and maintains an effective working relationship with supervisors, co-workers and the general public. Completes all assignments in an efficient, consistent and timely manner.

QUALIFICATIONS:

High school diploma or equivalent with six (6) courses in a business curriculum, with a minimum of two (2) courses in accounting and/or record keeping; two (2) years of experience in office work involving accounting, record keeping and direct public contact; at least one (1) to two (2) years of experience as a bank cashier and with general customer service; one (1) year collection work experience; some experience with a mail opening and scanning machine; or, any acceptable equivalent combination of training and experience which provides the required knowledge, skills and abilities. A valid Pennsylvania Driver’s License, Class C or equivalent is also required.

Job Type: Full-time

Pay: From $48,119.06 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person