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Krause Agency
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Sales and Service Representative
Peak Toolworks Harrisburg, PA
$96k-130k (estimate)
Full Time | Consumer Services 1 Month Ago
Save

Peak Toolworks is Hiring a Sales and Service Representative Near Harrisburg, PA

JOB DESCRIPTION:
Summary/Objective:
  • Account Maintenance and development.
  • Assure that no account is lost.
  • Assure that the deliveries of their Service Tools are fast, on-time, competitive, and meet or exceed customer expectations.
  • Run an efficient and economical customer call route.
  • Clear and continuous communication with the Service Center Manager and Regional Sales Representative.
  • Continuous improvement of time management and update of daily route run schedule. 
  • Coordination of freight between Service Centers.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Maintain and develop positive business relationships with customer’s.
  • Develop an understanding of customer's needs and take actions to ensure that such needs are met.
  • Explain proposed delivery solutions to customers.
  • Correct freight settlement documents to ensure the proper accruing of freight.
  • Actively participate in transportation alignment and tracking performance to carrier awards and cost.
Performance Management and Success in the Role:
The output of the Service Driver will be linked to the corporate goals of Sales Growth and Profitability. The SSR will be largely evaluated on the efficiency and productivity of his route activities as measured by Salesforce. A key performance metric for the SSR is the amount of dollars picked up and delivered on an average daily basis. The SSR will also be reviewed on the ability to connect with customers, understand the business, and manage operating costs. Success in the role will be measured in part to these metrics as well as individual behaviors including:
  • Depth of Thought;
  • Ability to Drive for Results;
  • Ability to work with and through others (People), and;
  • Self-knowledge, understanding personal strengths and weaknesses.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Work Environment
This job operates out of a service vehicle
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk or hear. 
  • The employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must be able to lift 75 lbs
Position Type/Expected Hours of Work:
Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 7:00 a.m. to 5:00 p.m. daily. Occasional evening and weekend work may be required as job duties demand.
Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. 100% travel required
Required Education and Experience:
  • High School Diploma.
  • Minimum of three years of experience in transportation, logistics, or customer service for a multi-site manufacturing or service company.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$96k-130k (estimate)

POST DATE

03/21/2024

EXPIRATION DATE

05/20/2024

WEBSITE

peaktoolworks.com

HEADQUARTERS

JASPER, IN

SIZE

200 - 500

FOUNDED

1941

TYPE

Private

CEO

BRADLEY STACK

REVENUE

$10M - $50M

INDUSTRY

Consumer Services

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About Peak Toolworks

Peak Toolworks designs and manufactures carbide and diamond cutting tools for the industrial sector.

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If you are interested in becoming a Sales and Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales and Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales and Service Representative job description and responsibilities

Sales representatives present and sell products or services to organizations, businesses or government agencies.

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Sales representatives give presentations, demonstrate and sell products or services to potential buyers, and negotiate sales terms.

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The sales representative provides help to the sales team by offering strong support through the performance of a series of administrative tasks.

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Sells direct to customer and customer referrals are a large part of continuing sales.

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They maintain customer correspondence to build and enhance relationships and drive sales.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales and Service Representative jobs

No professional certification is required for service sales representatives and there are no formal educational requirements.

04/14/2022: Tuscaloosa, AL

Be knowledgeable about the product.

03/23/2022: Boca Raton, FL

A good sales representative aspire to develop the skills necessary for a long-term sales career.

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Ultimately, an outstanding Sales Representative should achieve excellent customer service and continually meet or exceed sales quotas.

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A great sales representative knows how to relate to anybody, but they’re especially good with frustrated people.

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Step 3: View the best colleges and universities for Sales and Service Representative.

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