26 Client Services Coordinator Jobs in Indianapolis, IN
Jack Laurie Group is Hiring a Client Services Coordinator Near Indianapolis, IN
Job Description
Position Overview: As a Client Services Representative, you'll be the first point of contact for our clients, visitors, and staff. Your role will involve managing incoming customer inquiries via phone and live chat, providing excellent communication services, and ensuring smooth operations across departmental channels.
JLG Core Value Expectations:
- Live with INTEGRITY – Consistently uphold ethical standards.
- Operate with ACCOUNTABILITY – Take ownership of actions and outcomes.
- Communicate with CANDOR – Foster open, honest, and sincere communication.
- Win with TEAMWORK – Collaborate effectively to achieve common objectives.
Essential Functions:
- Greet and welcome visitors warmly.
- Answer, screen, and direct incoming calls and website chats courteously and efficiently.
- Manage incoming and outgoing mail, packages, and deliveries.
- Schedule appointments and meetings upon request.
- Assist with administrative tasks including electronic filing, data entry, and photocopying.
- Provide general administrative support to staff as required.
- Ensure adherence to security procedures, including monitoring visitor access.
- Handle inquiries and provide information to clients, visitors, and staff.
- Coordinate with other departments to facilitate smooth operations.
Competencies Required:
- Excellent interpersonal and communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience in CRM systems preferred.
- Ability to maintain confidentiality and handle sensitive information discreetly.
- Strong organizational skills and attention to detail.
- Effective prioritization and time management abilities.
- Professional appearance and demeanor.
- Familiarity with office equipment such as multi-line phone systems and printers.
Education/Knowledge/Skills Requirements:
- Minimum 3 years of related experience.
- High school diploma required.
- Valid Driver’s License with a clean driving record.
- Ability to pass and maintain drug screening.
- Clear background check.
- Bilingual (Spanish) proficiency preferred.
Work Environment:
- JLG company office.
Position Type/Expected Hours of Work:
- Hourly, 8:00 AM - 5:00 PM.
Travel:
- Local travel between client sites may be required.
Other Duties:
- This job description does not encompass all duties or responsibilities assigned to the role and may be subject to change without notice.
KPIs (Key Performance Indicators):
- Customer satisfaction scores.
- Call handling metrics.
- Visitor management.
- Chat response times.
Job Summary
Full Time
$50k-64k (estimate)
05/03/2024
05/16/2024
united-flooring.com
FORT WAYNE, IN
25 - 50
Private
BRAD ALGER
$5M - $10M
Retail
Related Companies
The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Coordinator job description and responsibilities
Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.
01/31/2022: Gary, IN
Handle client escalations and provide corrective actions.
01/07/2022: Trenton, NJ
Negotiate service contract and costs with clients as needed.
03/25/2022: Albuquerque, NM
Schedule regular client meetings and teleconferences to strengthen client relationships.
02/06/2022: Toledo, OH
The Client Services Coordinator provides general administrative support to an office or group of sales professionals.
03/30/2022: Fort Wayne, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Coordinator jobs
For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.
01/16/2022: Springfield, IL
Request Feedback To The Clients.
02/27/2022: Boca Raton, FL
Built relationships with the client team to quickly understand requirements and business objectives.
02/05/2022: Hialeah, FL
client services coordinator positions require a wide variety of skills and draw on many fields.
03/08/2022: Gainesville, FL
Strong client relations skills are key to building and maintaining long-lasting business relationships.
01/13/2022: Fort Wayne, IN
Step 3: View the best colleges and universities for Client Services Coordinator.
