About O’Hara’s Son Roofing Company

Since 1987, O’Hara’s Son Roofing (OSR) has provided new commercial roof construction, commercial roof replacement, commercial leak repair service, and preventative maintenance for commercial roofs. Headquartered in Chicago, IL, our team of 100 employees is dedicated to providing quality work with a strong focus on safety and communication.

As of 2024, OSR ranks among the Top 20 Roofing Contractors in the country. We specialize in the installation of numerous styles of roof applications and coatings. Additionally, we provide extensive roof repairs, OSHA-compliant safety items, and renewable energy solutions.

OSR maintains branches throughout the country, providing timely service and maintenance to our partners in each region of the United States.

Join Our Dynamic Team and Embrace Our Core Values!

At O’Hara’s Son Roofing (OSR), we believe in “Putting the Pedal to the Metal,” driving our success forward by continuously improving and never settling for average work. As a family-oriented company, we embrace a "No Jerk Zone," fostering an environment of respect, support, and teamwork at every level. We value self-starters who take pride in their work, go above and beyond for the team, and seize opportunities to shape their future with us. If you share our commitment to doing all the little things well and being our customers' preferred roofing contractor, we invite you to apply.

Job Description

As an Account Manager, you will be responsible for building and maintaining strong relationships with retail clients, understanding their roofing needs, and providing exceptional service throughout the retail reroofing projects. Your strong sales skills, knowledge of roofing systems, and ability to deliver customer satisfaction will contribute to the growth and success of our company.

Responsibilities

• Client Relationship Management:

• Serve as the primary point of contact for retail clients, establishing and maintaining strong relationships.
• Develop a deep understanding of clients' roofing needs, goals, and budgets.
• Collaborate with clients to assess their reroofing requirements, conduct site evaluations, and provide accurate cost estimates.
• Provide expert advice and guidance to clients on suitable roofing systems, materials, and installation techniques.
• Present and discuss proposals, contracts, and project plans with clients, addressing any concerns or questions.

• Maintain regular communication with clients, providing updates on project progress and addressing any issues or changes.

• Sales and Business Development:

• Identify and pursue new business opportunities within the retail sector, including retail chains, shopping centers, and individual retail locations.
• Collaborate with the marketing team to develop strategies and campaigns to target retail clients.
• Attend industry trade shows, conferences, and networking events to promote company services and generate leads.
• Conduct market research and analysis to identify trends, competitors, and potential clients.
• Prepare and deliver sales presentations and proposals to prospective clients.

• Collaborate with the estimating team to provide accurate and competitive bids to clients.

• Project Management and Coordination:

• Collaborate with the project management team to ensure successful execution of retail reroofing projects.
• Coordinate and communicate client requirements, expectations, and project details to the project management team.
• Work closely with the project management team to ensure projects are delivered on time and within budget.
• Provide ongoing support and assistance to clients throughout the project lifecycle.

• Conduct regular site visits and inspections to ensure project quality and client satisfaction.

• Customer Satisfaction and Retention:

• Ensure exceptional customer satisfaction by addressing client concerns, resolving issues, and exceeding expectations.
• Monitor and evaluate client feedback, identifying opportunities for improvement and implementing corrective actions.
• Maintain strong relationships with existing clients, promoting repeat business and referrals.

• Collaborate with the customer service team to ensure post-project follow-up and support.

• Additional Responsibilities:

• Handle additional responsibilities and projects as assigned.

Requirements

• Bachelor's degree in business, marketing, or a related field is preferred.
• Minimum of 3 years of experience in account management, sales, or business development, preferably in the commercial roofing or construction industry.
• Proven track record of successful client relationship management and business development.
• Strong knowledge of roofing systems, materials, and installation techniques.
• Excellent communication and negotiation skills.
• Team player attitude is a must.
• Ability to build and maintain strong relationships with clients.
• Strong sales and presentation skills.
• Results-oriented with a focus on customer satisfaction.
• Ability to collaborate effectively with internal teams and subcontractors.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to climb a 40-foot ladder and lift heavy objects.
• Willingness to travel as required.
• Valid driver’s license.

• OSHA certification or willingness to complete certification.

If you embody our core values of continuous improvement, teamwork, attention to detail, and dedication to delivering consistent, quality work, we invite you to join our team at O’Hara’s Son Roofing (OSR). Together, let's strive for excellence and be the preferred roofing contractor for our valued customers.

What OSR Offers You

• Flexible Work Environment
• Unlimited PTO Paid Holidays
• Technology Package
• Medical Benefits - Partial Contribution:
• Medical Insurance: Aetna (EPO, PPO, & PPO HSA)
• Dental Insurance: Aetna (PPO)
• Vision Insurance: Guardian Insurance
• Retirement:
• 401k with up to 4% company match - after 1 year of continuous employment and 1000 hours worked
• Non-Contributory Benefits - Employer Paid:
• Life Insurance
• Accidental Death & Dismemberment (AD&D)
• Short Term Disability (STD)
• Long Term Disability (LTD)
• Quarterly Interactive Employee Events

About Our Hiring Process

We will share all the details on our company during the initial phone call. Maintaining your confidentiality is a priority, so your resume will only be submitted with your approval. We will keep you updated throughout each step of the hiring process.

Please, complete our online job application and send your resume in PDF format, including a personal email address, and mobile number where we can text or leave voicemails for you during regular business hours (8-5 pm CST). We appreciate your time and consideration of this career opportunity. Please, contact us with any additional questions at hiring@oharasson.com.

The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

O’Hara’s Son Roofing is an Equal Employment Opportunity and E-Verify compliant Employer. Our company is a Drug Free Workplace. Candidates must be authorized to work in the U.S.