Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview: Responsible for prospecting, qualifying and generating new sales leads to support Inovalon's Sales Team. This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources, including inbound marketing leads and prospect lists.
Duties and Responsibilities:
•Initiate outbound prospecting, qualifying, and appointment setting;
•Develop new business via telephone and email to introduce Inovalon services to prospect and existing customers;
•Able to handle complex lead generation calls across different lines of business to many different job titles;
•Identify appropriate buyers within the target market;
•Build and cultivate prospect relationships;
•Provide feedback to help identify prospects' pain points to help determine how the Inovalon solution will simplify administrative processes;
•Consistently meets and exceeds dials, talk time and marketing qualified leads created metrics;
•Work as part of market driven team to develop and grow the sales pipeline;
•Actively contributes in weekly meetings by providing ideas and suggestions to the team;
•Use Customer Centric™ sales techniques, process, and pipeline milestones to manage sales;
•Utilize Salesforce.com for contact management, opportunity tracking, sales pipeline management;
•Complete product certification for Inovalon applications as it relates to the healthcare market segment assigned; and
•Other duties as requested and/or determined.
•Maintain compliance with Inovalon's policies, procedures and mission statement;
•Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position;
•Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; and
•Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.
Job Requirements:
•Minimum of 6 months of sales or telesales experience;
•Strong presentation phone skills;
•Excellent verbal and written communication skills;
•Good analytical skills;
•Ability to set and manage multiple priorities;
•Strong project management/organizational skills and exceptional attention to detail;
•Proficiency with MS Office suite and other software applications;
•Experience with Salesforce.COM or similar contact relationship management systems is preferred; and
•Ability to build team unity; working with a cross-functional and diverse group;
Education:
•Bachelor's degree, or equivalent combination of education and experience in a directly related field.
Physical Demands and Work Environment:
•Sedentary work (i.e. sitting for long periods of time);
•Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
•Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
•Subject to inside environmental conditions; and
•Travel for this position will include less than 5% locally usually for training purposes.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.
By embracing diversity, equity and inclusion we enhance our work environment and drive business success. Inovalon strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.
To review the legal requirements, including all labor law posters, please visit this link