44 Customer Service Representative Jobs in Murfreesboro, TN
I3 Verticals is Hiring a Customer Service Representative Near Murfreesboro, TN
- Answer inbound customer service calls as well as answer customer emails or requests from other departments
- Schedule calls with merchants and review their merchant accounts (no selling)
- Complete outbound project campaigns to our clients
- Effectively take and resolve issues received from clients
- Escalates customer issues requiring extensive problem solving
- Communicates customer impacting trends and/or ideas for improvement to manager
- Document issues accurately in established databases
- Exude maximum level customer service
- Liaise with other departments to identify issues, solve problems or share communication
- Continuously seek to opportunities to build knowledge base
- Cross train in different areas of the business
- 1 year in customer service or call center or related experience
- High school diploma or GED equivalent
- Ability to demonstrate excellent written and verbal communication skills and proficiency with Microsoft Office products (Word, Excel, Outlook)
- Ability to learn and apply general knowledge of the company, products and services
- Ability to read, comprehend and adhere to instructions, processes and procedures
- Accuracy and attention to detail
- Basic Mathematical skills to calculate (add, subtract, multiply and divide)
- Ability to work independently under general supervision and accept feed back
Job Summary
Full Time
$30k-38k (estimate)
02/05/2023
05/20/2024
i3verticals.com
FOREST HILLS, TN
500 - 1,000
2012
GREGORY DAILY
$200M - $500M
Related Companies
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Products and Services, Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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