Maintain relationships and assist in the processing and following up of all orders.

Duties:

• Answering phone, taking messages and responding to questions as required.
• Ability to speak on products we offer with confidence.
• ​​​​​​​Maintain relationships with patients and therapists.
• Proficient in all computer programs utilized by Hope 4 Healing (Hope 4 Healing customer database, Navinet, Availity, Word, Excel, Microsoft Outlook and any other program required).
• Thank for orders by email, phone or fax as required.
• ​​​​​​​Contact customers for payment and utilize our credit card processing portal.
• Keep therapists and patients informed of entire order, billing and shipping of products.
• Following up on all orders for Office Manager.
• Filing of patient files.
• General office duties as required.
• Over the counter fittings as required.

Skills/Qualifications:

No degree required

Deadline-Oriented, Time Management, Attention to Detail, Confidentiality, PC Proficiency, Productivity, Verbal Communication, Organizational Skills.

• Four 7.5 hour shifts Tuesday - Friday work week. 8:00 am - 3:30 pm.
• Monday shift is 9:00am - 3:30pm. Start time may be negotiated.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Computer skills: 2 years (Required)
• Office: 2 years (Preferred)

Language:

• English (Required)

Ability to Relocate:

• Altamonte Springs, FL 32701: Relocate before starting work (Required)

Work Location: In person