Responsibilities & Duties

Our Maintenance and Facilities Manager oversees organizational maintenance tasks, including maintaining offices, buildings, grounds, dorms, casitas, restrooms, and company vehicles. Their duties include scheduling maintenance and facilities tasks, supervising Facility and Maintenance Teams, and responding to maintenance and facility emergencies. Maintains occupational health and safety standards, ensuring GRM properties are always in top-notch shape for guests, staff, volunteers, vendors, donors, and other visitors.

Maintenance and Facilities Management

• Warmly greet all guests, including, but not limited to, visitors, volunteers, vendors, staff, guests, donors; community groups, church groups, and public officials
• Establish and build healthy Christ-honoring relationships with guests while maintaining the Code of Ethics and must still be capable of responding in professional, ethical ways, including cultural responsiveness and trauma-informed best practices
• Prioritize, upkeep, and optimize maintenance and repair work for GRM facilities
• Plan and control daily maintenance and repair work to ensure effective utilization of resources
• Direct the maintenance of all buildings, facilities, equipment, and properties, creating maintenance schedules and delegating tasks to team members
• Attend safety meetings as needed
• Oversee maintenance projects throughout, inspect any and all area-specific equipment malfunctions, conduct site inspections, and identify areas requiring extra maintenance work
• Supervising Custodians and Maintenance Techs, ensuring they follow safe work practices
• Service and maintenance of HVAC systems, washers, dryers, coolers, plumbing, etc., including but not limited to servicing, repairing, adjusting, and testing machines, devices, parts, and equipment
• Coordinate and participate in renovations and special projects, scheduling contractors for major repairs as required
• Assist, schedule, and oversee volunteers (short and long-term) on maintenance projects
• Maintain inventory, oversee and communicate purchasing supplies for maintenance in compliance with budget
• Oversee the safety of Mission facilities and equipment
• Manage fire alarm systems
• Work with City/County and Fire to ensure code compliance
• Work with contractors when necessary
• Ongoing training of Custodians and Maintenance Technicians
• Conduct Gas Safety training for all employees at GRM’s Miracle Mile location
• Maintain all Master Meter records and annual inspections
• Performing on-site repairs
• Discussing maintenance/ facility concerns with the employer and communicating these to Maintenance Techs and Custodians
• Staying on-call and responding to emergency maintenance needs
• Reviewing and maintaining maintenance budgets
• Hiring of the Custodians and Maintenance Techs
• Coordinating, negotiating, and overseeing contracts and work performed by outside vendors

Leadership Team Expectations

• Be consistent with meaningful communication. Give recognition and praise. Provide feedback, mentorship, and training. Find ways to foster a sense of community at work. Create a safe space for failure. Provide strong leadership and a clear vision. Hold yourself and others accountable. Demonstrate good problem-solving skills and abilities. Avoid micromanaging – provide empowerment. Be an effective decision-maker/solution provider. Put people first. Be honest. Be dedicated. Uphold healthy work/life balance.
• Provide full leadership and supervisory support to maintenance and facilities teams and GRM teams
• In collaboration with the Director of Operations and Director of Human Resources, manage, address, and coach team situations and responsibilities
• Uphold policy, applying sound ethical judgment regarding behavior, conduct, and GRM practices; and escalate, manage, and report issues with transparency and accountability
• In collaboration with the Director of Human Resources and Director of Operations, participate in interviewing, hiring, training, evaluating, coaching, recognition, disciplining, and termination of direct reports as necessary
• Assist the Director of Operations and/or Executive Team as required to resolve all complaints of guests, staff, volunteers, and partner/outside agencies or entities
• Attend professional training and networking opportunities as directed
• Manage employees’ web-based time and attendance records
• Support and attend GRM team meetings
• Provide weekly reports as directed
• Perform other duties as assigned

Reports to: Director of Operations

Vacation level: 2