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Requirements
Program Manager, Business and Management - School of Continuing Studies - Georgetown University
Georgetown's School of Continuing Studies (SCS) seeks to foster a collaborative, innovative, and student-first culture shaped by Georgetown's Jesuit heritage and values. SCS endeavors to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society. When you join our team at SCS, you become part of a thriving ecosystem of staff and faculty committed to inspiring students to seek something greater in their lives and careers.
Job Overview
The Program Manager for Business and Management serves as a key member of the Academic Operations department, responsible for ensuring the successful management of various administrative practices for degree-seeking programs at the School of Continuing Studies. They provide key support to students through onboarding to registration in the first semester of matriculation at the School of Continuing Studies, and assures administrative practices that encourage students to accept enrollment and register in their first semester.
The Program Manager has operational responsibility, which facilitates administration for academic programs which includes support in academic course scheduling, and the development and management of a communications strategy for academic programs within their cluster. Additionally, they collaborate with program staff and faculty when supporting student initiatives, which include oversight and management of the event creation process for the cluster and the department, and involve ideation, logistics, catering, and coordination with the SCS Events Team.
Work Interactions
Reporting to the Assistant Dean for Business and Management, the Program Manager has standard interactions with:
1. Assistant and Associate Deans and Faculty Directors - to design, develop course schedules, student advising structures, student experience events, and beyond
2. SCS Academic Operations - regarding strategies for operational initiatives focused on the student experience
3. SCS Enrollment Management - regarding goals, strategies, processes, and issues that arise. Collaborate on specific enrollment issues involving courses or programs
4. SCS Events Team -regarding various academic, professional, and social events.
5. Faculty, Staff, Students - regarding management of communication and service strategy with faculty and students within the academic programs.
6. All SCS employees - works with all in support of Tropaia and Commencement.
Qualifications
Bachelor's degree
At least 3 years of administrative experience - preference for Student Affairs experience
Exceptional interpersonal skills
Strong writing and communication skills, including comfort with public presentations to a wide range of audiences
Ability to work cooperatively and strategically in a team environment with all levels of professional, technical, and administrative staff, and to integrate resources on a timely and organized basis
Demonstrated expertise in a variety of the field's concepts, practices, and procedures
Reliance on own experience and judgment to plan and accomplish goals
Commitment to the mission of the School of Continuing Studies, and to the vision of Dean
A sense of humor and desire to work with a variety of people in expanding the work of the SCS
Fluency in all Microsoft office products
Work Mode: Hybrid (2 days on campus, 3 days telework). Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation .
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu .
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center .