Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements
Operations Coordinator, School of Continuing Studies - Georgetown University
Georgetown's School of Continuing Studies (SCS) seeks to foster a collaborative, innovative, and student-first culture shaped by Georgetown's Jesuit heritage and values. We endeavor to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society. When you join our team at SCS, you become part of a thriving ecosystem of staff and faculty committed to inspiring students to seek something greater in their lives and careers. You will work at one of the country's top universities on a state-of-the-art campus located in the heart of the nation's capital
The Operations Coordinator provides critical customer service as well as support for facilities management, security, and guest services coordination at the Level 1 reception desk of the SCS downtown DC Campus during a flexible, rotating shift. They provide reception duties, requiring excellent customer service skills while interacting with SCS staff, students, faculty and visitors. They greet and check in visitors, provide direction and answer questions regarding SCS operations and class schedules, and work closely with security and provide operational support to other members of the
Operations Team, as needed.
Areas of responsibility generally fall into the following categories:
Customer Service
Reception at Front Desk
Administrative Support
Facilities Management - Reporting of Issues
External Event Support
Qualifications
High School diploma
Up to 2 years of relevant experience required - note: equivalent combination of education and relevant work experience will be considered
Strong organizational and communications skills - both written and verbal
Ability to work effectively in a dynamic and fast-paced environment
Collaborative approach and a team orientation
Positive attitude and creative thinking
Strong customer service experience
Availability and willingness to work a flexible, rotating schedule - including evenings and some Saturday
Preferred qualifications
Bachelor's degree
At least 1 year of administrative experience
Higher education experience
Work Mode: On-Campus . Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-workdesignation .
Current Georgetown Employees:
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu .
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .
Benefits:
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.