120 Customer Service Representative Jobs in Greensboro, NC
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Gate City Pawn is Hiring a Customer Service Representative Near Greensboro, NC
About us
Gate City Pawn is a small business in Greensboro, NC. We are professional, agile and engaging.
Our work environment includes:
- Modern office setting
- Food provided
- Casual work attire
- Lively atmosphere
- On-the-job training
- Casual work attire
- Growth opportunities
- Relaxed atmosphere
Overview:
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner
- Assist customers with inquiries, concerns, and requests
- Provide product information and recommendations to customers
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and offer appropriate solutions
- Perform data entry tasks to update customer records
- Maintain a high level of knowledge about our products and services
- Resolve customer complaints or issues with patience and empathy
- Collaborate with other team members to achieve customer satisfaction goals
Skills:
- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Bilingual proficiency in English and Spanish is a plus
- Ability to upsell products and services effectively
- Experience in outbound calling or sales is preferred
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Proficient in data entry with attention to detail
- Multilingual abilities are an asset
Join our team as a Customer Service Representative and enjoy the following benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth within the company
If you have a passion for delivering exceptional customer service, we want to hear from you! Apply now to join our team as a Customer Service Representative.
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- Flexible schedule
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to Commute:
- Greensboro, NC 27406 (Required)
Ability to Relocate:
- Greensboro, NC 27406: Relocate before starting work (Preferred)
Work Location: In person
Job Summary
Full Time | Part Time
$36k-45k (estimate)
04/24/2024
05/02/2024
The job skills required for Customer Service Representative include Customer Service, Products and Services, Written Communication, Customer Satisfaction, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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