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Job Summary:
The Customer Service Representative is focused on addressing customer issues and resolving them in a timely and efficient manner. This position is responsible for interacting with customers on a variety of channels, including phone and email, and ensuring that all valid customer concerns are dealt with immediately.
Essential Duties and Responsibilities:
Required Skills/Abilities:
Required Education/Experience:
Preferred Education/Experience:
Equipment/Programs Used:
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Location:
Travel Requirements:
Essential Physical Demands:
Full Time
Professional Associations
$35k-45k (estimate)
04/05/2024
06/04/2024
nbcc.org
GREENSBORO, NC
100 - 200
1982
THOMAS CLAWSON
$10M - $50M
Professional Associations
The National Board for Certified Counselors (NBCC) is a not-for-profit, independent certification organization whose primary purposes are to establish and monitor a national certification system, and to identify those counselors who have voluntarily sought and obtained board certification. Our mission is to advance counseling as the premier certification body of the profession with a vision of enhancing society worldwide through quality counseling.
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Coordination, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.