Job Description At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextracker. The Project Manager will be located in Fremont, CA and will be responsible for facilitating a positive experience with Nextracker . He/she will report tot he Projects Director and will help to ensure that Nextracker’s products and installation out-perform customer expectations and are of the highest quality possible and develops customer loyalty by optimizing the product to the customer’s needs and providing great technical support services on the Nextracker product. Watch this video to learn why Nextracker is more than just a place to work. #LI-DK81 Here is a glimpse of what you’ll do… Provides technical support for Nextracker customers worldwide, ensuring a best in class customer experience and providing product and systems expertise to maximize customer value Develop and maintain technical understanding of PV solar tracking systems and associated tools Have strong customer care experience and be able to effectively communicate resolutions for customer concerns Responsible for managing groups of projects from PO to Commissioning Oversee the daily project work flow of the onsite manager Schedule onsite tool training, maintenance programs, subcontractor training, quality control Works with cross functional team to develop needed revenue forecasts Provide customer field support for installation and quality control Support Nextracker product procurement, logistics, and system design Establishes and measures key performance indicators for customer care to drive behavior and performance Presents the ongoing results to management and to customers Develop, implement and manage project budget and payment schedule, ensuring project is on budget through each stage Determine internal & external support needs & costs Attain appropriate approvals from department heads and country managers, as they apply to project milestones Request and administer internal project codes for financial and recording purposes Supports product development, sales, and marketing as requested Internal customer voice. An advocate for the customer within Nextracker Here is some of what you’ll need (required)… 3-5 years of experience in Project Management Bachelor’s Degree in Mechanical Engineering or equivalent fields Strong knowledge of PV technology and its applications Experience in supply chain procurement and logistics Understanding of dealing with customer support and O&M issues Ability to travel 25-30% Experience with NetSuite or Other Supply Chain Management Software Experience with Excel Here are a few or our preferred experiences... Extensive hands-on experience with photovoltaic tracking solar systems PMP Certificate Job Category Operations Nextracker is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: accessibility@flex.com