Why FCC:

• Competitive compensation packages
• Benefits - medical, vision and dental
• 401K Matching
• Paid Time Off
• Exceptional culture for career building

Start your career with FCC and become part of our global team of passionate waste industry professionals

Position Summary:

This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.

Primary Duties and Responsibilities:

• Greeting visitors and answering all inbound calls in a courteous and professional manner. To Include backing up of Dispatchers incoming customer or driver calls.
• Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents
• Keying data for the municipal invoicing into Enwis
• Answering customer questions regarding rates
• • Currently impacting collections as most accounts don’t have any contact info.
  • Must ensure the BP has dimensions & cycle entries or invoices will not generate.
  • Leased cart set up.
  • Yard waste sticker
• Creating new contracts
• Entering all data to ensure invoices generate accurately.
• Modifying contracts
• Service level increase, decrease.
• Prorations
• Entering and completing orders
• Currently impacting our roll off billing.
• Canceling/closing accounts
• This tremendously impacting billing. Customers continue to receive bills that state they canceled last year.

Education:

• High School Diploma
• Post – secondary education in business, computers, or office management is an asset

Experience and Competencies:

• 1-3 years of experience in an office environment
• Experience in the waste industry is a plus
• Experience with Microsoft Suite is required
• Strong attention to detail
• Prompt, professional and dependable demeanor

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear; climb stairs and/or ladders. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Personal Characteristics:

• Behave Ethically: Understand ethical behavior and business practices. Ensure behavior is consistent with these standards and align with the values of FCC
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
• Focus on Client Needs: Anticipate, understand and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters. The ability to adapt to changing situations and environments
• Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make necessary recommendations

FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services, LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Note: If an offer letter is extended you must agree to background authorization and drug test is required to be taken within 72 hours of offer letter being signed.