38 Customer Service Representative Jobs in Saint Charles, MO
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Farmers Insurance 1475 is Hiring a Customer Service Representative Near Saint Charles, MO
$16 - $20 hourly
Responsibilities:- Validate client insurance coverage and present policyholders with proof of insurance documents
- Demonstrate accuracy in processing client policy modifications based on the data given
- Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed
- Manage inbound calls related to insurance policy concerns, customer complaints, and general queries
- Remain up to date on new marketing initiatives to accurately address insurance-related questions using all available tools
- Develop insurance quotes, make sales presentations, and close sales
- Establish client relationships and follow up with clients, as needed
- Provide prompt, accurate, and friendly client support
- Maintain a strong work ethic with a total commitment to success each and every day
- Develop new financial service opportunities with both existing and new clients
- Must have knowledge of Microsoft Office and customer relationship management software
- Position requires a high school diploma or GED equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Knowledge of insurance products and policy schedules is preferred
- Prior work in a customer-facing position or customer service role is required
- Sales experience or a client-facing background is a plus
- Insurance experience is preferred, but not required
- Proven track record of trustworthiness, dependability, and ethical behavior
- Must be coachable
- Excellent communication skills: written, verbal, and listening
- Must have strong interpersonal communication skills
- Must be motivated and determined
- Must have a positive attitude, be organized, and be reliable
At Farmers Insurance 1475, our employees set the tone, drive our strategy, and create world-class customer experiences. Our employees also help make Farmers one of the largest insurers of vehicles, homes, and small businesses in the United States. We’re continually looking for new people to join our team.
- Number 1 ranked district in the nation 5 out of the last 8 years.
- Training Bootcamp is hosted by the 7th largest agency in the nation.
Job Summary
Full Time
$32k-41k (estimate)
10/18/2023
04/25/2024
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Billing, Microsoft Office, Listening, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
