Forge ahead with WSB. WSB was founded on the understanding that culture drives results and
we’ve
dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas.
We’ve
inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us.

What You Will Do:
The person will
coordinate and oversee the growing line of service offerings to our gas utility clients in the Houston area. The operations manager’s role is
mainly to
implement the right processes and practices across the organization to meet/exceed our clients’ requirements. Duties include formulating operating strategy, workforce management, performance improvement, managing client relationships, and administrative management of the team. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels.
Ultimately, we’ll
trust you to help us remain compliant,
efficient
and profitable as we deliver excellence to our clients

Responsibilities and expectations will include:

• , cost-effective way.
Improve operational management systems,
processes

• and best practices.
Ensure staff has the training,
equipment

• and information to succeed.
Help the organization’s processes
remain

• legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use it to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
Recruit,
train

• and supervise staff.
• Find ways to increase the quality of customer service.

What You Will Bring:

Required:

• Proven work experience as an operations manager or similar role
• Familiarity with Texas 811, Texas Railroad Commission, and/or Texas Utilities Code Title 5. Chapter 251 or equivalent.
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills.
• Leadership ability.
• Outstanding organizational skills.
• Minimum 3 years management experience.

Skills and Qualifications

• Big picture” thinking to address top-level concerns.
• Interpersonal skills to communicate with executives and staff employees.
• Understanding of financial and budgeting processes and principles.
• Strong personal and professional judgment.
• Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities.
• Organizational skills and the flexibility to jump from priority to priority.
• Comfortable with legal and regulatory processes to ensure company compliance.
• Problem-solving skills
• MS Office
• Ability to present complicated narratives to internal and external audiences.

You must be comfortable working in all weather conditions. Due to the physical nature of the work, you must be able to lift 50 lbs. – 75 lbs. periodically.
You’re
required to work with your hands, and stoop, kneel, crouch or crawl. At times you may be working at or on uneven terrain, slopes, in confined spaces, or reinforced trenches.

Who We Are:
WSB is a design and consulting firm specializing in engineering, community planning, environmental, and construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 30 complementary areas across the nation.

WSB does not accept resumes from third parties.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.