The Administrative Assistant supports the efficient operation of the Employee Benefits Department by facilitating communication and being an active participant in the optimization of departmental processes.

What You Will Do

• Support client onboarding by creating all client facing documents and completing onboarding tasks across our operating systems.
• Assistance with client Stewardship Reporting.
• Maintenance, auditing and reconciliation of data within applicable systems, including Applied Epic, Hubspot, Zywave, and WebEx.
• Maintain Client swag inventory, including making Welcome Bags for new Clients as well as for Benefits Department new hires, as needed.
• Assist with fixed and variable projects within the Benefits Department.
• Assist with disseminating information, data and communications to applicable team members.
• Assist with creation and maintenance of template documents and forms (Word, Excel, Adobe, etc.).
• Maintenance of Service Team Directories within Word, Adobe, Publisher and Canva.
• Cross-trained to serve as back-up to the Operations Coordinator for departmental commission activity.
• Assist with coordination of meetings, events and associated tasks upon request.

What You Will Need

• High School Diploma or GED
• 2 – 3 years of experience as an administrative assistant, preferably within the realm of employee benefits.
• Experience utilizing and maintaining Customer Relationship Management systems in an administrative capacity.
• Mastery of Microsoft Office 365 suite of products, Canva, and Adobe Acrobat.
• Works independently as well as in collaboration with other team members.
• Prioritizes and manages workflows to ensure efficient, timely and accurate processing of transactions and other responsibilities.
• Crafts written workflow tutorials and training documents.
• Strong aptitude in teaching office tools and procedures to others.
• Desire to self-educate when faced with new content.

What We Offer You, Our Greatest Asset

• Competitive salary
• Generous Paid Time Off plan
• Medical, dental and vision benefits
• Company matching 401k plan
• 24/7 access to mental health resources through our Employee Assistance Program
• Casual dress code
• Hybrid work schedule, three days in office, two days working remotely if desired
• Wellness program
• Day shift

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Lancaster, PA 17601: Relocate before starting work (Required)

Work Location: Hybrid remote in Lancaster, PA 17601