Overview

Salary $42,000 year

Scope of Position

• To provide clerical and administrative support to the staff and customers. Answer telephones, greet and assist customers, and perform other general office duties.

Responsibilities

Essential Functions

• Answer incoming calls and take messages/transfers to the designated parties in a pleasant and professional manner
• Greet participants and visitors
• Receive and distribute correspondence and daily mail
• Provide clerical assistance in the form of copying, faxing, etc.
• Prepare material/packages for mailing
• Keep track of supply inventory and place orders
• Perform data entry
• Responsible for having all customers sign in upon arrival and directing them to appropriate area or person
• Provide effective communication and information regarding available services to customers
• Communicate with vendors to schedule service or resolve issues
• Schedule rideshare services for customers
• Assist customers with setting up TuaPath account at orientation
• Schedule customers for orientation
• Create participant file folders
• Assist with monthly file audits

Qualifications

Education and Experience Requirements

• Experienced in answering telephones in a courteous, efficient, and professional manner
• Good interpersonal skills
• Knowledge of various types of office equipment
• Previous office experience
• Basic computer skills required