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We are seeking a dedicated and customer-centric individual to join our dynamic team as a Customer Service Representative.
In this role, you will be the front-line support for our customers, helping to solve their challenges and enhance their experience with our products and services.
If you have a passion for service excellence and a commitment to making a positive impact on every customer interaction, we invite you to apply and become an integral part of our company's success.
1.0 Position Summary
Responsible for handling customer service issues for the Jacksonville terminal as well as training directly with management in other facets of operations.
2.0 Reporting
Terminal Location : 9850 New Berlin Rd., Jacksonville, FL 32226
Reports to : Terminal Manager
HR FLSA Status : Non-Exempt
Work hours : 8am - 5pm with afterhours engagement as required
Hourly Wage is commensurate with experience.
3.0 Essential Functions, Job Duties, and Responsibilities
4.0 Education and Experience Requirements
Associate degree (AA) from two-year college or technical school; or six months to one-year related experience and / or training;
or equivalent combination of education and experience.
5.0 Minimum Skills, Knowledge, and Ability Requirements
6.0 Work Conditions, Physical and / or Mental Requirements
Duties are primarily performed in an office environment. Minimal physical effort is required. Lifting and carrying requirements of up to 15 pounds.
Occasional or frequent ability to move boxes from one location to another.
These physical and / or mental requirements are not exhaustive, and additional job-related requirements may be added by the Company on an as-needed basis.
Reasonable accommodations, where required by law, will be made to enable individuals with disabilities to perform the essential functions of this position.
Compensation details : 19-22 Hourly Wage
PIa941d0c65752-30511-33425633
Last updated : 2024-03-03
Full Time
$34k-43k (estimate)
12/16/2023
04/11/2024
The job skills required for Customer service representative include Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.