Duties

WHAT IS THE APPEALS DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Office of Appeals Shared Administrative Support

42 Vacancies- Will be filled in any Appeals location listed within this announcement.

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Analyzes proposed and existing Office procedures and directives for conformance to existing policy and procedures, for clarity, to avoid duplication or conflict with other issuances, and to recommend appropriate corrective action. Assures an understanding of the Area Directors' view on various problems and work situations not requiring a comprehensive technical knowledge of Appeals issues. Reviews and identifies trends that affect administrative operations for the Organization and recommends new or changed procedures to resolve potential or existing problems.

Supports operational reviews and special projects carried out by the Directors. Gathers requested information and statistics; researches a variety of issues; summarizes and assembles data and provides necessary supporting documentation for correspondence and/or reports for the Area Directors' use.

Develops, installs and maintains systems for control of the location, arrangement, access to, and use of files (electronics and paper); for maintenance, transfer, and disposition of records; for development of reference indices; and for provision of similar or related services.

Maintains confidential files required by the Area Directors and other administrative and general files in the office. Prepares and reviews a number of highly confidential and sensitive documents. Prepares and maintains recurring and ad hoc reports using prescribed formats and sources of information applicable to the program.

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Requirements

Conditions of Employment

STANDARD POSITION DESCRIPTIONS (SPD):

PD21016

Visit the IRS SPD Library to access the position descriptions.

* Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

* Obtain and use a Government-issued charge card for business-related travel.

Qualifications

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: GS-7 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes providing office administrative support, such as gathering and analyzing information to present to management, preparing correspondence, maintaining a calendar and writing meeting agenda/meeting notes for support services. Experience giving presentations at group meetings on new clerical/technical office procedures. Experience in problem solving by analyzing facts and recommending solutions to management. Experience in communicating effectively both orally and in writing.

AND

Typing Proficiency: Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position.

AND

MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

* We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.

* The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

* This is a Non Bargaining unit position.

* Tour of Duty: Monday-Friday 8:00am- 4:30pm

* Alternative work schedule, staggered work hours or telework may be available.

* Relocation expenses - NO

* Occasional Travel may be required, 1 to 5 nights per month.

If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.

This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 12/26/2023; 3/26/2024; 6/26/2024; 9/26/2024. This announcement may be amended to include additional cut-off dates within the 12 month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants in the highest quality group who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest quality group will be considered next. Selections from this announcement may be made no later than (NLT) 12/26/2024.

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