Company and Role:

Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm.. We now have an opening for a Project Coordinator in Harrisburg, PA .

Highlights and Benefits:

• Hybrid primarily remote, but must work on site on occasion as needed in Harrisburg, PA
• W2 hourly pay rate up to $45/hr. or salaried equivalent
• Collaborative, friendly, and citizen-focused client culture
• Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
• Paid time off and holidays for salaried employees
• 401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for all
• DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
• Check out our benefits and company information at !

Job Description:

We are hiring an experienced Project Coordinator to work for us as our direct, W2 salaried or hourly employee. You will work on a series of projects for our client s new legal case and document management system, initially working with its early adopters and then working with other legal offices who will subsequently implement it. The system leverages Microsoft Dynamics 365 and the Power Platform and provides a public-facing portal for citizens; accessibility via mobile devices for internal and external users, automated configurable workflows; document/template generation; robust routine and ad hoc reporting capabilities using Power BI; role based access; payment processing; modern interface capabilities; time tracking features; docket assignments; automated court filings, and integration with internal systems.

• Work primarily remote for our client in Harrisburg, PA, but work on site on occasion.
• Be responsible for overseeing the legal case management system implementation and change management initiatives for legal offices across the Commonwealth.
• Provide any other generalized or specific observation relevant to this project.
• Prepare bi-weekly reports and submits them to the ODeputy Chief of Staff.
• Submit hours worked explicitly for this Project up to the maximum of 37.5 hours per week. This is an hourly position and only active hours on this project will be approved.
• Responsible for scheduling work, distinguishing between effective and ineffective procedures interpreting and implementing instructions by management, explaining, or demonstrating work techniques, and sharing appropriate information as needed to ensure work is completed in a timely manner.
• Prepare reports and makes oral presentations as needed.
• Document current processes and improvements to be achieved with a new legal case management system.
• Attend briefings to understand user needs and requirements.
• Meet with staff to understand the business and programmatic processes.
• Capture each step of the business process workflows, reporting, and analysis for each agency by working with employees and process owners.
• Lead the effort to identify business requirements for the new legal case management system. Manage ethe process of selecting a new service.
• Develop evaluation criteria for SaaS proposals from vendors.
• Identify potential vendors, schedule demonstrations, and review vendor services.
• Implement the new SaaS product. Work with the vendor, develop and conduct end-user training.
• Work with internal and external stakeholders, including senior leadership, QA, IT, and the SaaS vendor to troubleshoot internal issues and escalate as needed.
• Develop policies and procedures related to SaaS solution; creates online user guides, manuals, FAQs, and standard operating procedures.
• Create process documentation on an ongoing basis.
• Develop a communication plan.
• Provide updated training manuals, and develops and conduct trainings when needed.
• Oversee the post implementation evaluation.

Required Skills and Experience:

• PMP
• Currently reside within two hours of Harrisburg, PA.
• Ability to work on site in Harrisburg as needed
• Government solicitation experience (developing RFPs; vendor identification, evaluation, and selection)
• Experience leading projects using formal project management techniques and practices from pre to post implementation of new software.
• Developing analysis models to inform business decisions.
• Developing PowerPoint presentations for report finding, conclusions, and recommendations.

Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.

Dedicated Tech Services, Inc. is an Equal Opportunity Employer