44 Call Center Representative Jobs in New York, NY
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Daily Dot Art is Hiring a Call Center Representative Near New York, NY
Welcome to Daily Dot Art, your premier destination for creative and innovative digital graphic design solutions.
Job Description: We are seeking a motivated and customer-focused Call Center Representative to join our team in New York City. The Call Center Representative will serve as the first point of contact for Daily Dot Art's customers, providing exceptional customer service and assistance with inquiries, orders, and support issues via phone, email, and chat. This individual will play a key role in delivering a positive customer experience and building lasting relationships with our customers.
Job: Full time
Pay range: $18.50 to $29.00 per hour.
Responsibilities:
- Answer incoming calls, emails, and chat inquiries from customers promptly and professionally, providing accurate information, resolving issues, and addressing customer concerns in a courteous and efficient manner.
- Assist customers with placing orders, processing payments, and navigating the Daily Dot Art website, products, and services, ensuring a seamless and user-friendly experience.
- Provide product recommendations, art advice, and assistance with selecting artworks, artists, and collections based on customer preferences and interests.
- Handle customer inquiries and complaints with empathy, patience, and diplomacy, striving to resolve issues to the customer's satisfaction and escalate complex issues to the appropriate departments or supervisors as needed.
- Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the company's CRM system, ensuring timely follow-up and resolution of outstanding issues.
Job Summary
Full Time
$33k-42k (estimate)
07/14/2023
04/23/2024
The job skills required for Call Center Representative include Customer Service, Call Center, Communication Skills, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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