45 Call Center Representative Jobs in New York, NY
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TEKsystems is Hiring a Remote Call Center Representative
Bilingual (Cantonese) Remote Medical Transportation Agent
An opportunity to work with New York’s most established nonemergency medical transportation organizations to support their customer support department. In this organization, there are many transition opportunities for upward mobility and professional growth from the very first day while remaining in a REMOTE work setting. Many openings for a class start on March 21st, and offers are made upon application if applicant(s) match qualifications. If interested, please apply and a friendly recruiter will follow up with the hiring process.
Work Model: Remote
Pay Rate: $19.00/HR
Schedule: Monday – Friday
Shift: Morning shifts available, flexible!
7:30 am - 4:00 pm
8:00 am - 4:30 pm
8:30 am - 5:00 pm
8:45 am - 5:15 pm
9:00 am - 5:30 pm
9:30 am - 6:00 pm
Employee Value:
- 401k, Medical, Vision, and Dental Insurance
- Opportunity to work for the largest NEMT Provider in the state of New York
- Career advancement opportunity - providing stability and growth potential
- Remote work setting from begging all the way throughout the rest of tenure in the company
Job Description:
- Serve customers by scheduling and authorizing requests for non-emergency Medicaid transportation
- Maintain Medicaid enrollee’s records by updating account information
- Take client messages and schedule Medical transportation per protocol
- Provide timely feedback to the company regarding service failures and/or customer concerns
- Display excellent customer service skills
Qualifications:
- Must be 100% bilingual in Cantonese and English (Written and Verbal)
- Must be able to communicate effectively in English and Cantonese
- Remote position but MUST reside in the state of New York
- Excellent customer service skills
- Computer skills
- Minimum education – High school diploma
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Summary
Full Time
Business Services
$49k-63k (estimate)
03/11/2024
05/10/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Call Center Representative include Customer Service, Scheduling, Customer Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
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