About us

The brand Culture was created with the idea of bringing back the art of Barbering. Too often do we see "drive thru" barbershops cranking out haircuts with no intention of giving the client anything more than a mediocre haircut at best. Client experience along with top notch, technically skilled professionals is our key to success. Our mission is to do more than contribute to the Barber Culture; we are looking to rewrite the standards of grooming and change the Culture. We are a community creating influence in our industry and in everyday life. A truly collaborative approach, we shaped a brand that goes beyond just a haircut. A brand with purpose... To change the CULTURE

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• Flexible working hours
• Safe work environment
• Lively atmosphere

Position Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Receptionist/Front Desk Person at our high-end barbershop. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring a smooth and enjoyable experience for all visitors. This position requires excellent communication skills, a friendly demeanor, and a keen eye for detail.

Responsibilities:

Greet and Check-In Clients: Welcome clients as they arrive at the barbershop, offer them refreshments, and check them in using our booking system. Provide a warm and friendly atmosphere to create a positive first impression.

Answer Phone Calls: Handle incoming phone calls, inquiries, and appointment requests in a professional and timely manner. Provide accurate information about services, availability, and pricing. Assist clients with any questions or concerns they may have.

Appointment Management: Efficiently manage the appointment schedule by booking and confirming appointments, coordinating with barbers, and ensuring smooth transitions between clients. Update the booking system with any changes or cancellations.

Maintain a Clean Environment: Assist in maintaining a clean and organized barbershop by tidying up the reception area, wiping down surfaces, and ensuring the overall cleanliness and aesthetics of the space. Help maintain a high standard of cleanliness throughout the day.

Opening and Closing Duties: If assigned an opening shift, perform opening duties such as unlocking doors, setting up the reception area, and ensuring all equipment is ready for the day. If assigned a closing shift, perform closing duties such as organizing the reception area, restocking supplies, and securing the premises.

Cash Handling: Collect payment for services, process transactions accurately, and maintain cash register integrity. Ensure all financial transactions are handled securely and in accordance with company policies.

Client Assistance: Provide excellent customer service by addressing client inquiries, offering recommendations, and ensuring their needs are met during their visit. Assist clients with product sales (which you make commsion on) and provide product knowledge when necessary.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficient computer skills, including experience with booking systems and cash registers.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and a friendly, welcoming demeanor.

We offer a vibrant work environment where your contributions are valued. If you are passionate about delivering exceptional customer service and thrive in a dynamic, trendy atmosphere, we would love to hear from you.

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person