Downtown Nashville Nissan is seeking an personable and outgoing front desk Receptionist.

Summary

Receives calls at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers. Performs various administrative duties as outlined below.

Essential Duties

• Operates a multi-line phone system answering incoming phone calls for dealership.
• Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly.
• Provides voice mail for callers, if employee cannot be reached. Takes detailed messages when voicemail is not acceptable with customer and emails/delivers message to appropriate party in a timely manner.
• Greets showroom customers in a professional, friendly, hospitable manner and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate employee that a customer is waiting and introduces the customer to the employee.
• Maintains a personal demeanor consistent with dealership culture, contributing a positive, supportive work environment for all dealership team members.
• Completes sales lead information for the sales department.
• Issues and tracks customers tags/plates for the sales department.

Responsibilities and Qualifications

• Must have exceptional  attention to detail
• Must be proficient in Word and Excel
• Ability to handle multiple tasks
• Exceptional social and interpersonal skills
• Self-starter and able to work on your own
• Collaborative and eagerness to improve
• Professional personal appearance

Benefits We Offer

• 401(K) plan
• Paid Holidays
• Vacation and sick pay
• Health, Dental and Vision insurance
• Basic Life Insurance
• Career advancement opportunities, promote from within

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.