Vista is the premier hospitality management company of the Americas. As owners and operators of hotels, Vista has carved a remarkable story of success. Vista encourages employee growth as a contributing factor to both the success of the individual as well as success of the team. Vista owns and managers several properties throughout Eastern United States and Canada.

Crowne Plaza Orlando, one Vista Property Management’s portfolios of hotels, is looking for an experienced and well-organized Catering/Sales Manager to provide the necessary support to the sales team. …………… offers a competitive compensation package and a working environment that’s all about hospitality! Take the next step in your career and join our team!

Position Summary:

We are doing great things at the ….! Come join our sales team! We are currently seeking a proactive Catering Sales Manager who will be responsible for developing and driving catering sales in the corporate and social market segments for our hotel. If you enjoy “the hunt” for prospects and developing relationships and have the ability to close the business we want to talk with you. The …. offers a competitive compensation package and a working environment that’s all about hospitality!

Sales Manager Duties and Responsibilities:

· Prospect and directly solicit meeting planners within assigned market segments.

· Sell all aspects of catering sales including F&B, function space rental and audio-visual services.

· Communicate with clients on a recurrent and timely basis to obtain cover counts and to upsell services.

· Work with planners using a consultative approach to provide solutions to their group and function needs.

· Upsell and detail meetings and events throughout the sales process.

· Create and maintain banquet event orders (BEOs).

· Develop a clear understanding of the hotel’s business/profitability and manage sales activity accordingly.

· Work with the DOC, DOS&M and Vista Hospitality to develop an actionable and effective sales plan.

· Work with members of the F&B department and other colleagues on menu development.

· Utilize various sales tools for pre-qualification of prospects within Catering sales mini-segments.

· Manage personal accounts within the hotel’s CRM application using trace and other functions effectively.

· Prepare weekly reports and action plan updates as directed by the hotel’s executive team.

· Represent hotel at various events and trade shows (Some reimbursable travel required).

· Respond effectively and in a timely manner to incoming business leads.

· Help to provide the highest level of service to clients and guests through detailed property communications.

· Produce concise and effective proposals and meet follow-up deadlines at each stage of the sales process.

· Develop clear and accurate agreements and various client communications.

Prerequisites:

· Strong desire to be successful in hospitality sales by achieving/exceeding solicitation and production goals.

· A passion for sales involving qualification, solicitation and negotiating with clients and prospects.

· High attention to detail with an ability to communicate effectively and concise fully.

· Solid listening skills for fully determining client/prospect needs and wants.

· Polished personal presentation with a confident and hospitable personality.

· An ability to have some fun as a result of personal and team success!

Experience:

· Two (2) or more years of hotel sales experience is preferable, particularly with catering sales.

· Knowledge of the “inner workings” of the hospitality industry. .

· Experience working with a Customer Relations Management (CRM) application (ex. Delphi, SalesPro).

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person