Description

• Answer agency business line, provide emotional support, information, referrals and protect confidentiality of clients who have experienced victimization, primarily domestic violence, sexual assault and child abuse
• Greet clients, assist with walk in appointments and respond to daytime backups
• Assists the Child Advocacy Center, occasionally watch children in the waiting room and greet families and creates client files for the department
• Data Entry, open case files in Agency database
• Type materials for agency staff; file; order and purchase agency printing materials. Type agency staff meeting minutes
• Provide assistance and support for all staff as needed
• Order building and program supplies as needed
• Assists with planning of Agency events and fundraisers
• Assists with onboarding new staff, creates badges, reviews security procedures with them
• Coordinate facility maintenance for repairs, cleaning services, snow and lawn care
• Coordinate maintenance for computer, Xerox machine, security, and telephone systems
• Updates Intercom/extension list for all staff as needed
• Tracks Agency Credit Card & UBER usage
• Tracks agency gift cards and all client inventory
• Must complete 40-hour crisis line training and additional 10 hours annually provided by the agency
• Evening on call shifts two days a month

Qualifications

Two year degree preferred; minimum of one-year experience in human services or crisis intervention; minimum one year secretarial experience; skills in organization, writing and typing; excellent phone skills, competence with Microsoft Office or other compatible computer word processing programs required, sensitivity and commitment to issues of victimization. Good Organizational skills and self- starter.

Valid NY State driver’s license, transportation and insurance required.

Microsoft Office computer skills required.

Exemplary oral and written skills required.