```Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring customer satisfaction. If you have excellent communication skills and enjoy helping others, we would love to hear from you!

Duties:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Assist customers with order placement, returns, and exchanges
- Resolve customer complaints and escalate issues as necessary
- Upsell products or services to increase sales revenue
- Conduct outbound calls to follow up with customers or provide additional information
- Perform data entry tasks to update customer records and maintain accurate information

Experience:
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Multilingual abilities preferred, especially bilingual in Spanish and English
- Experience in outbound calling or sales is a plus
- Excellent phone etiquette and active listening skills
- Proficient in data entry and computer systems

If you are looking for a rewarding opportunity to work in a dynamic team environment and make a positive impact on our customers' experience, apply now! We offer competitive compensation and benefits packages.```

Job Type: Full-time

Pay: From $11.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Ability to Commute:

• Houston, TX 77063 (Preferred)

Work Location: In person