26 Call center specialist Jobs in Louisville, KY
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Cornerstone Staffing Inc. is Hiring a Call center specialist Near Louisville, KY
Calling all Louisville, KY Residents!
CornerStone Staffing is hiring for one the largest specialty pharmacies in the US!! We are currently seeking Call Center / Customer service candidates to start ASAP!
APPLY TODAY
Location : Louisville, KY (40219)
Pay : $17.00
Work Schedule : Monday - Friday 11 : 00am - 7 : 30pm
Training On-site : Monday - Friday 8 : 00am - 4 : 30pm Training is on site / No time frame. Once training is completed then it will be fully remote
Job Duties and Responsibilities :
Handle inbound and / or outbound phone calls to / from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers
Resolve the callers needs.
Provide appropriate follow-up and next steps for caller.
Follow policies and procedures.
Ability to work a flexible work schedule.
Job Requirements / Previous Experience :
Previous call center experience preferred.
Previous healthcare experience desired
Strong problem-solving skills
Proficient with Microsoft Office
Able to type 35 wpm or greater.
Last updated : 2024-04-26
Job Summary
Full Time
$33k-43k (estimate)
04/28/2024
05/11/2024
cornerstonestaffing.com
Fort Worth, TX
200 - 500
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The job skills required for Call center specialist include Customer Service, Call Center, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center specialist positions, which can be used as a reference in future career path planning. As a Call center specialist, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center specialist. You can explore the career advancement for a Call center specialist below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Specialist job description and responsibilities
Administer various call center tools, provide required training and document all customer problems.
01/13/2022: Philadelphia, PA
Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.
02/09/2022: Altus, OK
The most skilled call center agents have more than a way with words and access to relevant customer data.
01/23/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Specialist jobs
Provide knowledge management tools.
02/18/2022: Tuscaloosa, AL
Take lots of notes while on calls.
02/04/2022: Lafayette, LA
Don’t be afraid to put a customer on hold.
03/16/2022: Sioux City, IA
Take time with computer novices and the elderly.
03/06/2022: Provo, UT
Continue learning hard skills on the job.
01/22/2022: Somerset, NJ
Step 3: View the best colleges and universities for Call Center Specialist.
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