CornerStone Staffing is for a Sales Support Analyst in Jacksonville, FL. Don't miss an opportunity to work for one of the largest independent specialty pharmacies in the US!! APPLY TODAY

Location:Jacksonville , FL 32256 | Onsite

Pay:$27/ HR

Schedule: Monday - Friday | 7:30am - 4:00pm

Job Description:

This position is responsible for reviewing and processing DEA 222 forms within provided procedures and guidelines. Assess service level reporting and communicate impacted orders to customers, account managers, and other intersections. Interface directly with Sales, Pharma, and Regulatory as a strategic partner offering creative solutions to complex ordering issues.

• Utilize 222 Imaging Software and established procedures to process DEA 222 forms within the defined parameters.
• May be responsible for managing and logging customer/sales calls received through the controlled substance phone queue.
• Execute inventory support upon request including but not limited to returns, expedited deliveries, onetime special order requests, and substitute item suggestions
• Communicate order issues to the sales teams via Salesforce.
• Assist with order tracking and report updates utilizing current system tools.
• Manage all purchasing tasks associated with controlled substance projects.
• Collaborate with key intersections in developing and implementing new processes as deemed necessary by management.

Qualifications/Requirements

• Microsoft excel skills
• 2 years of customer service
• High School Diploma or equivalent

Job Type: Full-time

Pay: $27.00 per hour

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)

Work Location: In person