Robert Half is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. Located in the Jacksonville Beach, Florida, area, this Desktop Support Analyst role is long-term contract / temporary in nature.What you get to do every day- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities- Offer computer desktop support in accordance with established policies and procedures- Resolve computer problems, and give guidance on appropriate action/solutions- hardware repairs with the appropriate vendors- Interact regularly and effectively with ticket submitters- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals