Overview. We are seeking a highly motivated and experienced Call Center Supervisor to join our team. As a Call Center Supervisor, you will be responsible for overseeing the daily operations of our call center and ensuring that our team delivers exceptional customer service. This is a leadership role that requires strong communication skills, the ability to analyze data, and a passion for providing excellent customer support. Responsibilities. Sup...
The Call Center Supervisor's job entails organizing and directing the daily activities of the call center's operation. The main responsibility of a call center supervisor is to manage, train, and guide call center representatives to execute their tasks. By resolving problems and complaints, a supervisor supports the team. The supervisors monitor agents and calculate call center performance and analyze reports. They prepare and assist in the devel...
PeopleShare is seeking an experienced Call Center Supervisor in Princeton, NJ. The Call Center Supervisor has first line management responsibilities for the department and is responsible for maintaining an atmosphere of professionalism and performance. By achieving this objective, the Call Center Supervisor guides the department in terms of working towards an organizational culture and competency which results in a high performing work team and t...
Overview. Call Center Supervisor. Supervise and oversee the Call Center Department. Responsibilities. Supervise, oversee and assist activities of Call Center Agents. Readjust lunches & daily Call Center schedules, Call Center operational duties and see work is distributed as needed. Also, to observe Call Center Agents provide positive and helpful service standards. Oversee daily Call Center Department operations. internal & external work order al...
Job Description. Job Description. Who we are. Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts...
Location: Atlanta, GA, Georgia, United States. Job ID. 74544. We Elevate. You. Our mission is to keep cities and people around the world moving. Since 1874 Schindler has an outstanding reputation for not only elevating buildings, but the well-being of everyone who lives and works in them. Do you have the talent, ambition, and vision to help us elevate tomorrow’s world. As a leading employer in the urban mobility industry, we are always looking fo...
Overview. At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures. We are a future-focused company, passionate about what we do...
Job Summary. Required. Must live in Rochester, NY Area to come into the office on a shared rotation with other supervisors. Position is 50% remote. The Customer Service / Mailroom Supervisor assists management with ensuring that mailroom and daily call center operations are performed timely and accurately by staff. Supervisory functions such as assignment and distribution of work, monitoring unit and individual timeliness and work quality. timeke...
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for hea...
Job Summary. As a Call Center Supervisor, you will lead and inspire a team of customer-focused professionals to deliver exceptional sales and customer service experiences. Your role encompasses overseeing order reviews, ensuring the seamless operation of call center systems, and handling escalations. With a focus on efficiency and performance, you'll play a key role in optimizing sales processes, enhancing customer satisfaction, and maintaining a...
Title. Call Center Supervisor. Supervisor. Director, Contact Center. Brand. Hale Groves. Work Location. Vero Beach, FL. . (On-site). General Function. . Oversee and guide Call Center Agents tasked with handling phone sales orders, customer inquiries, email communications, chat, and other correspondences within a seasonal call center setting. The goal is to guarantee that all customer interactions are handled proficiently and effectively, aligning...
IMMEDIATE CALL CENTER SUPERVISOR NEEDED. SECOND SHIFT. 2 AVAILABLE. SUNDAY - THURSDAY 3PM-11PM. OPPORTUNITY TO WORK WITH ONE OF THE LARGEST MEDICAL CONTACT CENTERS IN THE AREA. STABLE OPPORTUNITY WITH ROOM FOR GROWTH/ADVANCEMENT. BOSTON, MA (IN OFFICE, NOT REMOTE). Qualifications. 2 years of call center supervisor/lead experience. Experience training new call center representatives. Experience handling escalated calls. Experience handling quality...