YOUR KEY RESPONSIBILITIES. Establish efficient floor monitoring management: Supervise Appointment Coordination Experts (“ACEs”) to ensure proper protocols are being followed. Monitor and manage outbound lists to ensure daily productivity. Take initiative to create/suggest process that can help the floor function efficiently. Oversee QA procedures effectively: Evaluate calls to ensure call quality. Provide one on one coaching using evaluations. En...
YOUR KEY RESPONSIBILITIES. Establish efficient floor monitoring management: Supervise Appointment Coordination Experts (“ACEs”) to ensure proper protocols are being followed. Monitor and manage outbound lists to ensure daily productivity. Take initiative to create/suggest process that can help the floor function efficiently. Oversee QA procedures effectively: Evaluate calls to ensure call quality. Provide one on one coaching using evaluations. En...
Req ID. 351021. NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following. Works with the call center manager to determine call center ope...
Req ID. 351021. NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following. Works with the call center manager to determine call center ope...
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APR Consulting, Inc. has been engaged to identify a. Call Center Supervisor. Location: Duluth, GA / Remote. Position: Call Center Supervisor. Pay Rate: $30/hr. Duration of assignment: 6 months minimum, potential for extension or FTE conversion. Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. Our client is one of the largest ...
Call Center Supervisor – Pacer Call Center Practice. Location. Pottstown, PA 19464 (Onsite). Employment Type. Full-Time. Experience Required. 3–5 years in call center leadership. Industry Preferred. Healthcare, Health Plans, PBM, Customer Service Operations. About Pacer. Pacer Staffing supports enterprise clients with large-scale, performance-driven contact center talent. Our Call Center Practice provides Customer Service Advocates (CSAs) to our ...
Job Details. Job Location. GEMD Call Center - Jacksonville, FL. Position Type. Full Time. Salary Range. Undisclosed. Description. Job Summary. The Call Center Supervisor works closely with the Operations Manager to maintain a. highly capable, high-performing team which delivers effective customer service while. communicating with our patients and community partners via telephonic and electronic means. The Call Center Supervisor will contribute to...
JOB DESCRIPTION: Call Center Supervisor – Pacer Call Center Practice. Location. Austin TX (remote). Candidate should be within 40 miles. Employment Type. Full-Time. Experience Required. 3–5 years in call center leadership. Industry Preferred. Healthcare, Health Plans, PBM, Customer Service Operations. About Pacer. Pacer Staffing supports enterprise clients with large-scale, performance-driven contact center talent. Our Call Center Practice provid...
Soni is partnering with a long-standing pharmaceutical marketing organization to hire a fully remote. Call Center Supervisor. for a. contract-to-hire. opportunity. The Supervisor will oversee a small team of call center agents, ensuring strong call quality, coaching, compliance, and day-to-day operational excellence. This role supports new inbound program launches and requires someone who is organized, adaptable, and confident communicating with ...
(Job Description). A globally recognized Food & Beverage company is currently hiring for a Contact Center Supervisor. As a Supervisor of Contact Center Management, the employee will be responsible for providing guidance to a dedicated frontline team within the Nutrition / Parent Professional Resource Center, acting as the brand's voice for the consumers, caregivers, and healthcare professionals. This team supports the iconic brands across the Nu...
