23 Call Center Representative Jobs in Louisville, KY
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R&B Roofing and Remodeling is Hiring a Call Center Representative Near Louisville, KY
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a fast-paced and dynamic role that requires excellent communication skills and the ability to multitask effectively.
Responsibilities:
- Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues
- Handle customer complaints or escalations in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Perform data entry tasks to update customer records and maintain accurate documentation
- Analyze customer needs and recommend appropriate solutions or products
- Follow up with customers to ensure satisfaction and resolve any outstanding issues
- Collaborate with team members to achieve individual and team goals
Qualifications:
- High school diploma or equivalent required; college degree preferred
- Previous experience in a call center or customer service role is highly desirable but not required.
- Excellent verbal and written communication skills in English; or other languages is a plus
- Proficient in data entry and computer skills
- Strong problem-solving abilities and attention to detail
- Exceptional phone etiquette and active listening skills
We offer competitive pay rates, comprehensive training, and opportunities for career growth within our organization. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Call Center Representative!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- # 348 Louisville, KY 40241 (Required)
Ability to Relocate:
- # 348 Louisville, KY 40241: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Specialty Trade in Construction
$38k-49k (estimate)
05/09/2024
05/21/2024
rb-roofing.com
LOUISVILLE, KY
100 - 200
2017
SCOTT WALDMAN
$5M - $10M
Specialty Trade in Construction
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About R&B Roofing and Remodeling
Commercial Construction SERVING LOUISVILLE, KY AND THE KENTUCKIANA AREA R&B is more than just your typical contractor. Our experienced team specializes in commercial construction renovation and management. We offer a complete range of services from the design process all the way to execution of your project! Whether your commercial construction project's goal is to renovate an existing property or build a new space from the ground up, we've got you covered! R&B is dedicated to the success of your project and has a talented team that will bring your project from inception to the finish line! Ov...er the years we have had the honor of working on a variety of commercial projects across Louisville & Kentuckiana including: Hotels Restaurants Retail Spaces Office Buildings Apartment Complexes Non-profits And more! Partner with R&B of Louisville, KY for your next commercial renovation or build!
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The job skills required for Call Center Representative include Customer Service, Call Center, Problem Solving, Communication Skills, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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