Overview. Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees. This position does require previous experience on the rec.gov program.Â. Call Center Representatives are at the heart of our business and play a critical role in helping Senture succeed. We are seeking energetic ...
Overview. Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees. This position does require previous experience on the rec.gov program.Â. Call Center Representatives are at the heart of our business and play a critical role in helping Senture succeed. We are seeking energetic ...
Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees. This position does require previous experience on the rec.gov program. Call Center Representatives are at the heart of our business and play a critical role in helping Senture succeed. We are seeking energetic and motivate...
Overview. Customer Service Agent – Make a Meaningful Impact Every Day. . Are you passionate about helping others and making a difference. Join our team as a. Customer Service Agent. where you’ll be the voice of support for our healthcare clients. . In this role, you’ll handle both inbound and outbound calls, guiding customers through their questions and concerns with professionalism, empathy, and accuracy. You’ll use web-based systems to resolve ...
Join Senture as a Customer Service Representative. . Senture delivers top-tier inbound and outbound customer care support for federal, state, and commercial clients—and we’re proud of both our service and our people. As a. Customer Service Representative (CSR). you’ll be at the core of our mission, helping customers with care, professionalism, and accuracy. We’re looking for energetic, motivated individuals who are passionate about helping others...
Overview. The. Quality Control Lead. is responsible for developing, implementing, and maintaining the. Quality Control Plan (QCP). in compliance with CBP contract requirements. This position ensures that all deliverables meet or exceed the. Service Level Agreements (SLAs). and. Key Performance Indicators (KPIs). specified in the contract. The QC Lead provides oversight of quality assurance processes, identifies performance gaps, and ensures corre...
Overview. This position will work onsite only at the London, KY facility. . Senture is looking for dedicated Customer Service Agents to join our team. In this role, you’ll handle inbound calls related to security screening, assisting callers with information requests and support needs. You’ll also respond to feedback about passengers’ screening experiences, including both complaints and compliments. Your primary responsibility will be to provide ...
Overview. This position is only available to residents of the state of Virginia. The Customer Service Agent will be responsible for handling both inbound and outbound calls to support our healthcare client. In this role, agents are expected to deliver exceptional customer service by adhering to established protocols and guidelines. They will utilize various web-based systems to efficiently address and resolve customer inquiries, ensuring a seamle...
Overview. Join Senture as a Customer Service Representative. . Senture delivers top-tier inbound and outbound customer care support for federal, state, and commercial clients—and we’re proud of both our service and our people. . As a. Customer Service Representative (CSR). you’ll be at the core of our mission, helping customers with care, professionalism, and accuracy. We’re looking for energetic, motivated individuals who are passionate about he...
Overview. Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees. Call Center Representatives are at the heart of our business and play a critical role in helping Senture succeed. We are seeking energetic and motivated individuals to join our growing team. If you have a passion...
